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Asset Recovery Specialist
AmeriCU Credit Union
Rome, NY, USA
USD 19.84-27.69 / hour
Posted on Nov 27, 2025
Asset Recovery Specialist
231 Hill Road, Rome, New York 13440
Starting pay rate: $19.84/hour to $27.69/hour, actual rate will depend on experience
Status: Full-Time, Non-Exempt
Remote Status: Hybrid possible once fully trained and meeting performance expectations. Position does have an on-site requirement weekly.
Who Are We?
AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 27 out of 70!
The Position:
AmeriCU Credit Union is in search of an Asset Recovery Specialist who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. The Asset Recovery Specialist will:
- The Asset Recovery Specialist is a senior-level position primarily responsible for leading the management and execution of repossessions, charge-offs, and the placement of accounts with third-party collection agencies and attorneys. This role involves overseeing the entire repossession process, handling of charge-offs, coordinating with external agencies, and the collection of recovery payments. The specialist will support accounts involving legal proceedings such as collection action, bankruptcy, replevin, and foreclosure. Additionally, the position will assist with other crucial functions within the Credit Solutions department to provide solutions for members facing financial difficulties, while minimizing losses for the credit union. The Asset Recovery Specialist requires a high level of expertise and a commitment to fostering team growth and knowledge, assisting in the training and development of other staff. The Asset Recovery Specialist will work closely with the Asset Recovery Manager to ensure effective recovery strategies and compliance with regulatory requirements.
What You’ll Do:
As an Asset Recovery Specialist, you’ll play a key role in safeguarding the organization’s financial health by leading and optimizing asset recovery operations. This position combines leadership, strategic analysis, and hands-on execution to ensure compliance, efficiency, and exceptional member service.
Key Responsibilities:
- Lead Recovery Operations: Oversee the full repossession process from initiation to completion, ensuring timely and efficient asset recovery.
- Team Leadership: Provide guidance and mentorship to the Asset Recovery team, fostering collaboration and professional growth.
- Data-Driven Insights: Analyze recovery trends and performance metrics to identify opportunities for process improvement.
- Compliance & Accuracy: Maintain precise records and ensure all recovery activities adhere to federal, state, and internal regulations.
- Third-Party Coordination: Manage relationships with repossession agents, collection agencies, and attorneys; monitor performance and ensure alignment with organizational standards.
- Charge-Off Management: Handle charge-off accounts, document recovery strategies, and ensure compliance with policies.
- Financial Processing: Collect and post recovery payments, maintaining accurate transaction records.
- Member Communication: Provide clear, professional updates to members regarding account status and recovery processes.
- Reporting: Prepare and present detailed reports on recovery performance using advanced reporting tools.
- Specialized Support: Assist with bankruptcy, legal accounts, foreclosure processes, and delinquent real estate/commercial portfolios.
- Continuous Improvement: Participate in team meetings and contribute to process enhancement initiatives.
What We’re Looking For:
- Strong leadership and team-building skills.
- Analytical mindset with experience in data-driven decision-making.
- Excellent communication and organizational abilities.
- Knowledge of asset recovery processes, compliance regulations, and financial operations.
- Ability to manage multiple priorities in a fast-paced environment.
Come grow with us!
Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
Competitive rates on our Medical, Dental and Vision plans
Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
Paid Holidays
Paid Time off
Employee Appreciation Events
401(k) Matching after 1 year of employment
Employee Assistance Program
Tuition Reimbursement for Full-time employees after 1 year of employment
Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
Enhanced Short Term Disability – at no cost to you!