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Senior Project Manager
AmeriCU Credit Union
Operations
Rome, NY, USA
USD 85,807.98-107,259.98 / year
Posted on Dec 13, 2025
Senior Project Manager
Location: 231 Hill Rd, Rome, NY, 13441
Work Model: Hybrid
Starting Salary Range: $85,807.98 to $107,259.98 actual rate will depend on experience
Who Are We?
AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide!
Position Overview
The Senior Project Manager works directly with the AVP, Center of Excellence to ensure that project management processes are consistently applied across the organization. This role supports business leads on projects and provides regular progress and challenge reports to leadership across business units. Acting as a central point of contact for project management excellence, the Senior Project Manager fosters collaboration and accountability throughout the organization.
Roles & Responsibilities
Strategic Project Execution
- Lead multiple, complex projects simultaneously, ensuring alignment with organizational goals and objectives.
- Assemble and coordinate project teams, assign responsibilities, and manage all phases of the project lifecycle.
- Develop and maintain detailed project plans, goals, and budgets with input from subject matter experts.
- Communicate progress and escalate concerns for strategic initiatives to the AVP, Center of Excellence.
Project Management Process Adherence
- Ensure project teams follow the organization’s defined project management processes, including timely updates to project plans and dashboards (e.g., Monday.com).
- Work with the AVP, Center of Excellence to define project management approaches and best practices.
- Communicate and educate across the organization on project management approaches and best practices.
Daily Project Operations
- Provide daily support to project teams, removing obstacles and facilitating progress.
- Schedule, attend, and run project meetings; prepare agendas and share meeting notes (including decisions, key discussions, and action items).
- Work with teams to identify all work required to fulfill project scope and ensure deliverables are handed over to business units/support groups at project closeout.
- Responsible for communication, status reporting, and escalation of unresolved issues.
- Update and maintain Risk, Issue, and Decision logs throughout the project lifecycle.
- Gain required approvals according to established timelines and escalate unresolved issues as needed.
- Hold project closeout/retrospective sessions to capture lessons learned.
Support for Non-PM Driven Projects
- Provide administrative and escalation support to project sponsors and business leads on projects without an assigned project manager.
- Assist business departments with project documentation and participate in project selection meetings as needed.
Reporting & Communication
- Report progress, issues, and roadblocks to AVP, Center of Excellence, and make recommendations for action.
- Provide regular updates to leadership and stakeholders on project status, milestones, and challenges.
- Document critical decisions and maintain clear, timely communication in all directions.
- Support the AVP, Center of Excellence in Project Portfolio reporting.
Cross-Organizational Collaboration
- Coordinate with stakeholders across departments to ensure project success.
- Act as point of contact for strategic deliverables.
- Collaborate with business leads to create testing, training, marketing, and communication plans.
Change Management & Continuous Improvement
- Integrate change management activities into project plans, including risk mitigation, readiness evaluation, and stakeholder management.
- Conduct post-project closure reviews to capture lessons learned and ensure continuous improvement with project management processes.
Mentorship & Professional Development
- Serve as mentor to project managers, fostering professional growth and knowledge sharing.
Additional Responsibilities
Perform any other duties needed to help drive our vision, fulfill our mission, and abide by AmeriCU’s values. Employees are encouraged to provide feedback, act, and connect with each other to ensure we take the right actions to move forward in a way that best represents who we are as an organization. Do the right thing, and you’ll be supported.
Come grow with us!
Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
Competitive rates on our Medical, Dental and Vision plans
Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
Paid Holidays
Paid Time off
Employee Appreciation Events
401(k) Matching after 1 year of employment
Employee Assistance Program
Tuition Reimbursement for Full-time employees after 1 year of employment
Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
Enhanced Short Term Disability – at no cost to you!