Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About the Program and Case Aide Position:

Our Transitional Foster Care Program for Unaccompanied Children (UC) overseen by the Office of Refugee Resettlement (ORR), ensures the well-being and safety of unaccompanied children (ages 0-17) who cross the US Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.

And the role our Case Aides play in all this is to meet the critical needs of our children by providing safe and reliable transportation to appointments in the community. Success in this role includes flexibility and the understanding that day-to-day activities may change and this individual must be open and available to assist in any way needed to support the children in the program.

How you get to use your skills as a Case Aide…

Provide transportation of the children in our program to medical and legal appointments, hearings, and other social services
Respectfully communicate with children, foster parents, and colleagues; effectively report the behavior of children during transportation to foster parents and other team members
Provide assistance with intake and discharge related transportation to include travel from state-to-state for reunification with a sponsor
Provide language interpretation to clients for appointments out in the community, as needed
Provide supervision of youth in the classroom, as needed
Assist with the intake process and with case documentation
Ensure professional boundaries are established and maintained at all times on the job, especially when supervising youth
Assist team during case emergencies
Pick up or deliver possessions

Required Experience for a Case Aide:

High school diploma/GED required, Associates degree preferred
1-year experience working with families and children required
Experience working in a busy human services office– strongly preferred
Strong skills in Microsoft Office and Google Workspace
Bi-lingual - English-Haitian Creole or English/Spanish required
Valid NYS Driver’s License required
Willingness and ability to drive a car or van within the 5 boroughs of New York City, and across the nation

Physical Requirements of a Case Aide:

Sit in and/or drive a vehicle for several hours
Word processing: Including responding to emails, composing letters, completing computerized documentation, being familiar with Excel and electronic medical record systems etc.
Completing paperwork – Such as copying, scanning, and faxing documents
Must be able to lift up to 50 pounds

Schedule for a Case Aide:

Non-Exempt
Regular hours entail 9:00 am - 5:00 pm, Monday-Friday
Must be available to work afternoons, evenings, and weekends

Why Cayuga Centers?

Certified Great Place to Work ®
Council on Accreditation (COA) Accredited
Implement best practices and evidence-based interventions
Committed to employee professional development and advancement
We embrace change, innovation and opportunities
Our diverse workforce acts and leads with human sensitivity and respect
Large and growing national footprint

Benefits:

120 hours of vacation time; 12 Sick Days per year
10 Holidays, 3 Personal Days, Medical Appointment Time
Medical, dental, and vision insurance
Pet and Legal insurance
Employee Assistance Program
FSA, Transit, and Parking savings accounts
Supplemental life insurance, critical illness, enhanced short-term disability benefits
401(k) match up to 6%
Corporate Discounts Program
Sick Leave Pool
Identity Protection

This job is no longer accepting applications

See open jobs at Cayuga Centers.See open jobs similar to "Case Aide" This is CNY.

See more open positions at Cayuga Centers

Privacy policy Cookie policy