Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About the Program and the Assistant Regional Director position:

Our Home Study and Post Release Services (HS/PRS) program is dedicated to making a significant impact on the lives of unaccompanied children aged 0 - 17 1/2. Referred through shelters or trust foster care providers, these children rely on our continuous support throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors. We can guide and empower these children and sponsors through an unfamiliar system, which makes a great difference.

Under the direction of the Regional Director, the Assistant Regional will oversee a team of Case Managers who assist youth and their families to receive the support they need to experience a safe transition out of ORR care and into their communities. The role of the Assistant Regional Director is to lead, train, and provide guidance to their team.

How you get to use your skills as Assistant Regional Director…

Coordinate a team that will provide evidence-based interventions and solution-focused work when working with families in the community
Onboard, train, coach, mentor, and supervise the Case Managers within the region
Ensure staff comply with agency and regulatory policies and procedures
Assist staff in managing crises that may arise on their caseloads
Perform a variety of administrative or executive support tasks, such as trend/quarterly reports that are confidential
Conduct weekly audits to ensure all assessments, reports, and team case notes are current in the hardcopy and electronic file
Ensure Case Managers meet all deadlines required by ORR, state licensing, and federal partners
Perform other duties as assigned/requested by the Regional Director, the Vice President of HS/PRS, Assistant Vice President, Senior and Executive leadership, or the Deputy for Federal Programs

Required Experience of an Assistant Regional Director:

Master's degree in related field required
Three years of relevant, progressive experience required
Experience conducting home studies required
Experience working with immigrant populations required
Knowledge of local community social services required
Strong administrative experience
Knowledge of family preservation, kinship care, and/or general child welfare
Excellent organization skills
Ability to multitask in a fast-paced environment
Strong skills in Microsoft Office, including Word, Excel, PowerPoint, Outlooks, and Teams applications
Ability to work well with people from many culture, non-English speakers, and LGBTQ children
Bilingual in English/Spanish - preferred
- All agency documents and record are in English, so English writing proficiency is required
Valid driver's license in a state location within the assigned region and personal, reliable vehicle to conduct tasks/assignments - required
Ability to travel domestically for work-related matters

Physical Requirements of an Assistant Regional Director:

Computer work requires sitting at a desk for long periods of time
Time on your feet for up to several hours a day
Lifting up to 50 pounds
Time driving and/or taking public transportation to conduct client and family services

Schedule: Exempt

Regular hours entail Monday-Friday 9am-5pm, business hours. Must be flexible to meet program needs
Must be available to work afternoons, evenings, and weekends - required
24/7 on call support required
Travel outside of work hours to various hubs

Why Cayuga Centers?

Certified Great Place to Work ®
Council on Accreditation (COA) Accredited
Implement best practices and evidence-based interventions
Committed to employee professional development and advancement
We embrace change, innovation and opportunities
Our diverse workforce acts and leads with human sensitivity and respect
Large and growing national footprint

Benefits:

160 hours of vacation time; 12 Sick Days per year
10 Holidays, 3 Personal Days, Medical Appointment Time
Medical, dental, and vision insurance
Pet and Legal insurance
Employee Assistance Program
FSA, Transit, and Parking savings accounts
Supplemental life insurance, critical illness, enhanced short-term disability benefits
401(k) match
Corporate Discounts Program
Sick Leave Pool
Identity Protection

Apply now

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