Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families.

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About the Program and Care Manager Position:

Cayuga Centers is looking for a Care Manager who is passionate about strengths-based, youth and family-centered work within the Children's Home Health Care Management team. Care Management services are designed to offer goal-directed support through a comprehensive, family-driven Plan of Care.

A Care Manager assists in the coordination of services with children and families in the home and/or community and refers youth and families to programs that help address changes associated with behavioral and physical health needs. This program provides ample opportunities to expand your application and experience in assessment, evaluation, and coordination of services while supporting program growth within the agency and community.

The Care Manager will provide outreach and enrollment services to children presumed to meet eligibility requirements for New York State's Children's Health Home program within Cayuga County and surrounding counties. They will gather assessments and enter documentation that confirms eligibility and identifies areas requiring support services. The Care Manager will work with children, families, and service providers to create a comprehensive Plan of Care and identify additional service providers as necessary. The position will coordinate the continuing involvement of families and services providers in the execution of the plan.

How you will get to use your skills as a Care Manager….

Build a trusting relationship with the families in order to ensure the families have the support needed to be successful
Provide Health Home Care coordination services for children with low to high acuity needs, including up to two services per month, with at least one of those services being conducted face-to-face
Provide education to families and children concerning the nature and desired effects of services, along with information concerning conditions being treated
Document all case activity, including persistent outreach, consent development, conducting assessments, crisis supports, plan of care development, client progress, and transition arrangements
Administer CANS-NY assessment a minimum of 1x a year, updating as needed
Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate
Convene and conduct yearly meetings to review progress, update POC's, and confirm continuing client eligibility
Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate
Ability to travel to multiple surrounding counties to meet with clients and families
Helping families overcome barriers such as transportation
Assist families and children in the acquisition and maintenance of public benefits e.g., financial, educational, and social services

Required Experience of Care Manager:

Education
- Bachelor's degree with a minimum of two years of experience; or
- Master's degree with a minimum of one year experience; or
- Registered Nurse with a minimum of two years experience
Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services
Experience coordinating and participating in team settings
Ability to deliver family-driven, youth-guided services
Vehicle and valid NYS driver's license - required

Physical Requirements of a Care Manager:

Use of a personal vehicle for driving to and from appointments and activities as assigned
Word processing: Including responding to emails and completing computerized documentation
Sitting for extended periods of time
Walking distances
Walking up and down stairs inside/outside as well as inside and outside of homes

Care Manager Schedule: Non-Exempt

Typically Monday - Friday, 9:00am - 5:00pm with flexibility to meet with youth and families at times that meet their needs. Rotating on-call schedule

Why Cayuga Centers?

Certified Great Place to Work ®
Council on Accreditation (COA) Accredited
Implement best practices and evidence-based interventions
Committed to employee professional development and advancement
We embrace change, innovation, and opportunities
Our diverse workforce acts and leads with human sensitivity and respect
Large and growing national footprint

Care Manager Benefits:

120 hours of Vacation
10 Holidays, 3 Personal Days, Medical Appointment Time
Public Service Loan Forgiveness Eligible Employer
Medical, dental, and vision insurance
Pet and Legal Insurance
Employee Assistance Program
FSA, Transit, and Parking savings accounts
Supplemental life insurance, critical illness, and enhanced short-term disability benefits
401(k) available
Corporate Discounts Program
Sick Leave Pool
Identity Protection

Apply now

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