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Student Financial Services Navigator
Cayuga County Community College
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Posted 6+ months ago
Student Financial Services Navigator
JOB DESCRIPTION:
DEPARTMENT: Student Financial Services
APPOINTMENT: 12 month, temporary-grant funded, 2-year grant, position contingent on annual grant renewal
REPORTS TO: Director of Student Financial Services
LOCATION: Auburn and Fulton. Travel to off campus locations will be required.
The Student Financial Services Navigator is a member of an integrated college team providing support to students regarding their billing and financial aid. Occasional work evenings and weekends may be required.
REQUIREMENTS:
- Provide outreach and support to students and families including hands on financial aid application completion, in person meetings, phone and virtual appointments;
- Provide student-centered services and cohort-specific interventions to assist students with understanding their bill, available aid, and outstanding balances.
- Complete data entry and preliminary review of application for special programs (i.e., CPEP, EOP, ASAP. Veterans);
- Develop and implement student workshops and programs providing information about student billing and financial aid;
- Participate in college recruitment and community events as necessary (Financial Aid Nights, Open House, etc.)
- Collect federal and state waiver applications. Complete preliminary review to see if any documentation is required and if the application is complete. Contact students with incomplete applications.
- Collaborate with key stakeholders on grant funded initiatives connected to student success.
- Performs other related duties as assigned
QUALIFICATIONS:
- Bachelor’s degree preferred or Associates degree with additional work experience.
- Minimum of 2 years of experience in student services area; knowledge of Financial Aid and/or billing a plus.
- Strong organization, project management and facilitation skills;
- Strong computer skills, particularly Microsoft Office (Access); and aptitude to learn new systems as needed.
- Certain assignments will require NYSDOCCS access to enter correctional facilities in which the College currently operates programming. Access approval is necessary through NYSDOCCS.
DATE TO BE FILLED:
Application review will begin on July 7th and continue until the position is filled.
COMPENSATION:
$48,000 - $54,000 Annually
Excellent benefits and generous leave time
HOW TO APPLY
All applications must be submitted electronically. Submit your letter of application and resume, together with the names, addresses, and telephone numbers of three references using our online form.
Cayuga is committed to diversity, equity and inclusion, and strives to provide an environment that embodies these principles. We encourage talented applicants from diverse backgrounds and traditions, particularly of race and ethnicity, gender, gender identity, sexual orientation, nationality, culture, religion, worldview and physical and mental abilities.
Cayuga Community College is an Affirmative Action/Equal Opportunity Employer. All qualified job seekers are encouraged to apply including women, minorities, and persons with disabilities; protected veterans and others who would enrich a diverse and inclusive work environment.