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City of Syracuse
This job is no longer accepting applications
See open jobs at City of Syracuse.See open jobs similar to "Full-Time Investigator" This is CNY.JOB SUMMARY:
(Competitive)
The work involves responsibility for supervising the delivery and improvement of client services provided through information technology staff. This position provides general and advanced technical support as needed, conducting follow-up evaluations to ensure issues were resolved appropriately. Work is performed under the supervision of a higher-level technology/computer administrator. This position directly supervises service center technical staff. Does related work as required.
TYPICAL WORK ACTIVITIES:
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
MINIMUM QUALIFICATION:
OPEN COMPETITIVE:
A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Baccalaureate Degree, or higher, in Computer Science or a closely related field and one (1) year of work experience, or its part time equivalent, in a supervisory capacity in a Help Desk or user support environment which must have included problem analysis and/or providing direct user support for problem/question resolution.
B. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate’s Degree in Computer Science or a closely related field and three (3) years of work experience, or its part time equivalent, in a supervisory capacity in a Help Desk or user support environment which must have included problem analysis and/or providing direct user support for problem/question resolution.
C. Five (5) years of professional level work experience, or its part time equivalent, in a Help Desk or user support environment which must have included problem analysis and/or providing direct user support for problem/question resolution, one (1) year of which must have been in a supervisory capacity.
Job Type: Full-time
Pay: $64,050.00 - $68,300.00 per year
Benefits:
Experience level:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
This job is no longer accepting applications
See open jobs at City of Syracuse.See open jobs similar to "Full-Time Investigator" This is CNY.