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City of Syracuse
This job is no longer accepting applications
See open jobs at City of Syracuse.See open jobs similar to "Enterprise Support Specialist" This is CNY.The City of Syracuse’s Office of Analytics, Performance, and Innovation (API)’s Division of Digital Services aims to empower the city residents with innovative solutions that enrich their daily lives. The Digital Services division facilitates digital change and transformation within the City of Syracuse. We design and deliver digital experiences for our customers and constituents, enabling modern and accessible city services.
This position focuses on understanding the unique needs of the city residents and internal departmental staff and aims to drive product excellence through collaboration and exceptional service delivery. This role acts as a catalyst for success, enabling robust, transparent and fair governance.
Work involves responsibility for supporting an Enterprise System or other software system(s) that are used to provide core services across an organization and on which other applications depend. This position requires knowledge of current software systems, organizational policies and support standards. Direct supervision is received from an Application Project Manager or other supervising management staff. Supervision is not a regular occurring function of this position. Does related work as required.
One (1) year of permanent competitive class status in the title of Junior Enterprise Support Specialist.
Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a baccalaureate degree or higher in computer science or a closely related field and one (1)year of work experience, or its part time equivalent, supporting an Enterprise System or other software system which is used to provide core services across an organization and on which other applications are dependent on; or,
Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an associate’s degree in computer science or a closely related field and three (3) years of work experience, or its part time equivalent, supporting an Enterprise System or other software system which is used to provide core services across an organization and on which other applications are dependent on.
The Affirmative Action Policy of the City of Syracuse is to provide equal employment opportunity for all individuals regardless of race, color, sex, religion, creed, age (18 and over), marital status, national origin, disability, veteran status, gender identity or gender expression, sexual or affectional preference or orientation, or any other classified group within the protected class. If you have a disability for which you wish special accommodation to be made, contact the Department of Personnel at One Park Place, 300 S. State St., 7th FL at 315-448-8780 or Personnel@syr.gov.
Job Type: Full-time
Pay: $68,400.00 - $76,400.00 per year
Benefits:
Experience level:
Schedule:
Ability to Relocate:
Work Location: In person
This job is no longer accepting applications
See open jobs at City of Syracuse.See open jobs similar to "Enterprise Support Specialist" This is CNY.