Located in Ithaca, N.Y., Cornell University is a bold, innovative, inclusive, and dynamic teaching and research university where staff, faculty, and students alike are challenged to make an enduring contribution to the betterment of humanity. Cornell University is one of the largest and most diverse institutions in the Ivy League. We are a community of 22,000 students and more than 10,000 faculty and staff members representing more than 80 countries and hundreds of disciplines—global cultures, backgrounds, experiences, perspectives, and ideas.

The Division of Public Safety (DPS) is a team of public safety professionals that work collaboratively with our community to keep Cornell a safe and secure campus to learn and live. The Public Safety Division is comprised of the Public Safety Communications Center, University Police Department, Emergency Management, Clery Compliance, Access Control, Community Response Team, and Public Safety Ambassadors.

Housed as a unit within the Division of Public Safety, Cornell University’s Community Response Team (CRT) objective is to provide an in-person and health-centered response to non-violent 911 crisis calls and thereby reduce the need for police response. The team employs holistic healthcare expertise to de-escalate emergency situations and assist persons in crisis to navigate their way out. CRT plays a key role as the supportive interface linking persons in crisis, the Division of Public Safety, and wraparound services across Cornell and the Ithaca area.

What you will do:
The CRT Supervisor will serve as a role model who leads, mentors, trains, and coaches CRT Coordinators and handles all aspects of performance management in partnership with the Director. This position will be responsible for providing the day-to-day supervisory direction to the staff in the department. They will be responsible for continually striving to adapt, maintain, and improve the delivery of quality community focused services to the Cornell community.

The CRT Supervisor will be responsible for call response as needed. This position is expected to work a variable schedule that includes nights, weekends, and holidays and is based upon the needs of the department.

While position responsibilities vary, all people leaders are expected to foster a culture of belonging and a psychologically healthy work environment by being trustworthy; respecting all individuals; being flexible; supporting work/life integration as well as healthy boundaries; inviting new ideas, alternatives, and perspectives; speaking up and taking action if others are being excluded or treated inappropriately; and recognizing the contributions of others.

Who you are:
You are a positive, customer service orientated person who takes pride in providing prompt, courteous service to all. You possess leadership skills and experience, interpersonal skills, empathy and openness to new ideas and perspectives on a wide range of topics. Additionally, you exercise sound judgement and decision making with urgent and sensitive information. You have strong communication skills, both verbal and written and have the ability and experience building trusted, effective working relationships with a broad range of individuals and organizations. You will have knowledge of collaborative techniques and coordinated community response models.

Some other important qualifications for the position include:

Bachelor’s degree in social work, psychology, or other Human Services related field and 2-4 years of relevant experience or equivalent combination.
Ability to work a variable schedule that includes nights, weekends, and holidays.
Experience in dealing with highly sensitive matters.
Possess sound judgement and integrity.
Strong communication skills, both verbal and in written communication.
Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.
Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
Knowledge of collaborative techniques and coordinated community response models.
Proven experience utilizing evidence-based de-escalation techniques.
Possession of a valid driver’s license in good standing.
Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
Demonstrated skill in understanding of cultural differences.
Proven experience connecting diversity, inclusion, and wellbeing practices to business goals.

Ideally, you will possess a master’s degree or any one of the following licenses or certifications: Licensed Master of Social Work (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), Credentialed Alcoholism and Substance Abuse Counselor (CASAC), Registered Nurse (RN), or Clinical Nurse Specialist (CNS). You will have experience with Higher education and/or with youth in crisis, mental health and/or wellness, Sexual assault survivors/victims, Human services case management, Emergency medical services and/or law enforcement agencies. You will have prior experience leading people and programs, management of day-to-day business needs. You are bilingual and/or multilingual.

What we offer:

Great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts, health care, paid vacation, health/personal time, 12 university paid holidays (including end of year winter break through New Year’s Day) and employer retirement contributions.

Cornell is situated in picturesque Ithaca, New York, the heart of the Finger Lakes. Ithaca is home to two academic institutions, state parks, waterfalls, gorges, and a wide range of art galleries, theaters, eateries, wineries, and breweries. Ithaca is an active and diverse community to work and thrive in and has something to suit all ages and interests!

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

University Job Title:

Campus Health Associate II

Job Family:

Health

Level:

F

Pay Rate Type:

Salary

Pay Range:

$68,445.00 - $79,001.00

Remote Option Availability:

Onsite

Company:

Contact Name:

Susie Jackson

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-07-11

This job is no longer accepting applications

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