The Learning Strategies Center (LSC) is the central academic support unit for all undergraduates at Cornell University. We are a dedicated and enthusiastic team that is committed to addressing the emerging needs of Cornell’s diverse student body – in order that all students meet and exceed Cornell University’s high academic expectations. We strive actively to engage students in the learning process and support their efforts to continually grow as learners.

The LSC Team is a group of people who gain deep personal and professional satisfaction from helping students. This is a fantastic opportunity if you want to feel like you are doing impactful work!

The Opportunity

Cornell University’s Learning Strategies Center is seeking a dedicated and organized Office and Operations Coordinator to streamline the day-to-day office workflow and support the work of the Learning Strategies Center (LSC) and Pre-Collegiate Summer Scholars Program (PSSP). This role provides high-level in-person support to the programs and services provided by the LSC. Responsibilities include coordinating projects, handling confidential information, and maintaining effective communication across various departments and partners. Daily work involves coordinating unit business processes such as financial transactions, data maintenance and administering student employment, as well as organizing department and other meetings, planning unit events, and managing inquiries from students, families, and campus colleagues.

As the Office and Operations Coordinator, you will:

Coordinate the 12-month planning procedures and timelines for LSC and PSSP
Handle confidential information.
Respond to inquiries about LSC programs.
Manage the directors’ complex calendars, including travel and meeting coordination.
Oversee the employment process of 100 student employees.
Maintain a detailed equipment inventory.
Coordinate computing, printing, phone, and network needs for PSSP, and participate in key LSC and PSSP meetings by developing agendas and preparing minutes.
Work closely with the LSC/PSSP administrative team to develop and disseminate informational materials about LSC services across campus.
Develop attendance and evaluation materials that will be used by students, instructors, and administrators.
Coordinate financial transactions, as you implement and provide information on financial policies, track receipts, prepare travel reimbursements, and monitor budgets and accounts to ensure expenditures are within limits set by the directors.
Inventory and purchase office and teaching supplies.
Handle current and historical program data, maintain accurate records, and ensure compliance with data privacy and security regulations.
Be responsible for coordinating LSC and PSSP events, including regular meetings and special occasions, including reserving rooms, organizing catering, ensuring appropriate technology is available and useable, and developing and enacting set-up and tear-down plans.
Facilitate cohesion and connection among the entire team, as LSC instructors and staff are not all physically located in the same building.

Hours and Location

The Learning Strategies Center is located on Cornell’s Ithaca campus Computing & Communications Center. This position is typically performed between 8AM to 5PM, with some flexibility on start and end times, as long as a consistent, regular schedule is in place. Exact hours will be determined collaboratively by you and your supervisor.

Success Factors

You will be considered competitive for this position if you engage:

Balance Between Big Picture & Detail: Demonstrate the ability to seamlessly transition between high-level strategic thinking and meticulous attention to detail. This balance is crucial to managing tasks effectively while supporting the overall goals of the office.
Independence & Initiative: Capability of working autonomously, taking ownership of tasks, and proactively addressing needs, while staying motivated to ensure the success of both the individual and the team.
Collaboration & Adaptability: Effectively balance independence with teamwork, coordinating efforts across multiple supervisors, directors, and colleagues, while managing communication and expectations in a dynamic work environment.
Organizational Skills & Leadership: Organize complex tasks such as procurement, student employment, and running administrative meetings with foresight and precision, ensuring a smooth workflow while managing both strategic planning and day-to-day operations.

What We Need

A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
A strong commitment to creating an inclusive environment where all feel welcomed.

Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
The successful candidate will have an associate’s degree in business administration, data management, or related field with at least 2 years relevant experience or equivalent combination.
The successful candidate will demonstrate sound judgement, creative problem-solving and keen attention to detail. They will feel comfortable working independently and as part of a team.
Because of the wide scope of the work involved in this job, this person will need to do research and ask questions when they don’t know how to do something. They will be interested in continuous learning and growth.
This public-facing position requires in-person work, although some limited remote work is possible in coordination with unit needs.

If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t.

Bachelor’s degree or other formal 4-year training in business administration, data management, or related field.
3-5 years of experience providing high-level administrative support.
Knowledge of Cornell systems and programs.

Rewards and Benefits

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.
Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

No Visa Sponsorship is available for this position.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

University Job Title:

Administrative Asst IV

Job Family:

Administration

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$25.52 - $29.66

Remote Option Availability:

Onsite

Company:

Endowed

Contact Name:

Carolyn Chow

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-10-23

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