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Dining Manager, Cornell Dining
Cornell University
Ithaca, NY, USA
Posted on Dec 22, 2024
As part of SCL, Cornell Dining is comprised of more than 30 on-campus eateries, including multiple all-access dining rooms, cafés, coffee shops, food courts, retail convenience stores, concessions stands, a restaurant and catering services. From crafting holiday-themed meals to chef surprises and dining room special events, the Cornell Dining team of more than 400 skilled culinarians and front-line associates, and 600 student employees work hard every day to offer a variety of fresh and healthy food from all over the world. Cornell Dining’s mission is a commitment to Nourishing the Future: both for our guests and for our team. This is accomplished with a team-oriented and customer-service mindset, and an emphasis on training, education, professional development and career path opportunities for our entire organization.
The Dining Manager, in collaboration with a Sr. Dining Manager, will be responsible for ensuring a memorable dining experience and a strong financial contribution to assigned all-you-care-to-eat dining unit(s) by providing regular oversight of product and presentation, staff training and development, as well as food safety, sanitation, and quality assurance. In partnership with the Sr. Dining Manager, the Dining Manager will provide on-the-job coaching and feedback to promote diversity and inclusive workplace behaviors that support strong teamwork and collaboration.
A successful Dining Manager, will
Be able to foster a welcoming environment that helps maintain strong and lasting relationships with our campus partners, service providers, and clients by ensuring great food and beverage service to the students and Cornell community by demonstrating and applying customer service practices and quickly responding to known concerns
Establish a pattern of management to monitor, and maintain, clean, attractive, and safe facilities for our guests and our staff.
Be actively involved with all staff and continually looking to motivate, develop, and manage performance through regular hands-on training and daily feedback and coaching ensures a productive and effective team.
Understand the dining unit(s) financial environment and other business indicators and find creative ways to help improve operational efficiencies and profitability
Help support regular shift meetings with staff and help ensure appropriate staffing levels are maintained daily
Ensure Dining and University policies and procedures are implemented and maintained positively and consistently.
Required Qualifications
Associate degree in culinary arts, food service, hospitality management, or business management and/or at least two years of food service experience or combination of education and experiences.
Technical/computer skills, including experience with MS Word Office productivity tools
Highly effective verbal and written communication skills
Demonstrated ability to build meaningful and effective relationships
Working knowledge of appropriate food and health codes • Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and well-being as well as a demonstrated skill in understanding of cultural differences.
Preferred Qualifications
Experience in a high-quality collegiate dining program with familiarity in board plan operations and menu cycles preferred but not required
Visa sponsorship is not available for this position. This position is located in Ithaca, New York. The successful applicant will be expected to work on campus.
Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.
University Job Title:
Dining Assoc IJob Family:
Auxiliary ServicesLevel:
EPay Rate Type:
SalaryPay Range:
$62,035.00 - $67,938.00Remote Option Availability:
OnsiteCompany:
EndowedContact Name:
Jana EnglishJob Titles and Pay Ranges:
Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline
To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.
Union Positions
The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.
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EEO Statement:
Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.
2024-12-20