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Digital Content and Promotions Assistant

Job Description: Digital Content and Promotions Assistant

Position Reports to: Communications Associate

Status: Non-exempt, full-time

Summary of Role: As a member of the Downtown Committee of Syracuse team, the Digital Content and Promotions Assistant will work closely with fellow team members on marketing and public relations initiatives. The Digital Content and Promotions Assistant will provide key support to the organization by maintaining information and implementing tactical approaches related to the marketing strategies, stakeholder communications and engagement, social media, and web presence of the organization, as well as helping to build the organization’s brand to raise awareness about downtown Syracuse and the Downtown Committee organization.

Key Responsibilities:

Electronic Newsletter: Compile, design and curate content for Downtown Committee newsletters, manage Constant Contact, maintain and expand email contacts
Event Support: Assist with delivery of events designed to engage a variety of constituent groups such as Downtown Dining Weeks, Progress Breakfast Series, Annual Meeting, Syracuse Arts & Crafts Festival, Earth Day and holiday program promotions.
Field information and respond to constituent questions coming through mail@downtownSyracuse.com and other sources
Create content for the Downtown Committee social media channels, Downtown Residents Facebook page, Armory Square and other social media platforms
Website Management: Manage online calendar of events, liaise with website designer(s)/programmer(s), update website and troubleshoot as needed providing support to team members
Assist with updating brochures and publications to ensure accurate and relevant content, up-to-date business listings, manage brochure supply, printing and distribution
Support other departments with apparel orders, signage orders and other administrative tasks as needed
Other duties as required

Core Competencies & Skills Required:

Excellent organizational skills with ability to manage multiple projects
High attention to detail
Strong written and verbal communication skills, and relationship-building skills; Effectively demonstrate ability to communicate with people of diverse backgrounds including colleagues, constituents, and the public; Treat everyone with respect; maintain a positive, productive, responsive attitude
Ability to develop and maintain a continuous working knowledge of the organization’s mission, functions and activities, together with knowledge of the systems and software used in those functions and activities
Understands constituent needs and expectations, the role of the Downtown Committee and the services it provides, and responds to requests in an accurate and timely fashion
Proficient in Microsoft Office, Adobe Creative Suite, Constant Contact, Social Media platforms
Experience with/Aptitude for website management and digital content
Desire to take initiative, provide comprehensive information, build relationships, serve the public, be culturally aware, contribute constructively in a team atmosphere, and represent the Downtown Committee in a positive and professional manner.

Qualifications:

Bachelors’ Degree required; Marketing or Communications-related experience preferred

Salary and Benefits:

$40,000 - $48,000

Benefits include health and dental insurance, 401k plan, paid time off, parking/transportation subsidy.

To apply: Please include a cover letter, resume, writing sample and any design examples in your submission to the attention of Vanessa Szwejbka at vszwejbka@downtownsyracuse.com.