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Administrative Assistant
Helio Health
Syracuse, NY, USA
USD 19.23-19.23 / hour
Posted on Dec 10, 2025
Administrative Assistant
Job Locations US-NY-Syracuse
- Category
- Administrative/Clerical
- Position Type
- Full-Time
- ID
- 2025-6287
Overview
Helio Health's In Community program (formerly Circare) supports individuals and their families who encounter barriers to their health and wellness, both physical and behavioral, to develop the resources to live a satisfying and naturally interdependent life.
Helio Health is hiring for an Administrative Assistant to provide general administrative support at the 620 Erie Blvd. West location, including triage and distribute messages, mail and tasks to the appropriate staff and/or department.
Pay Rate: $19.23/hour
In addition to Helio Health’s comprehensive benefits package, this position is eligible for a $1,500 Sign-On incentive!
Responsibilities
- Provides general administrative support.
- Monitors visitor access by using a sign-in sheet in accordance with Dept. of Health security requirements. Scan/log sign in sheet information daily.
- Identifies and manages waiting clients that are in need of attention and acts as a liaison between the clinical area and waiting room.
- Triage and distribute messages, mail, and tasks to the appropriate staff and/or department.
- Checks forms daily to see if forms are low and replenishes if needed.
- Completes tasks as assigned in ticketing system, following up, and resolving assigned tickets. Assists Operations staff in monitoring ticketing board and forwarding tickets to the appropriate program/depts.
- Wipes down counters, chairs, and glass surfaces in Reception daily.
- Keeps Reception area and supply cabinets organized.
- Demonstrates working knowledge of safety and evacuation plans, policies and procedures.
- Reports all building issues so issues can be resolved.
- Maintains supply/first aide inventory and orders as necessary.
- Completes projects and other duties as assigned.
Qualifications
Minimum Requirements
- Minimum of HS Diploma or equivalent.
- Multilingual a plus
Our Comprehensive Employee Benefits Package Includes:
- Health insurance including dental and vision for employees and families.
- Paid Vacation and Sick leave - No Waiting Period for accruals.
- Paid holidays, including a floating birthday holiday.
- 401(k) plan with up to 5% company match.
- Company paid short-term disability insurance.
- Company sponsored life insurance.
- Employee Assistance Program (EAP).
Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.
Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.
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