Companies you'll love to work for
Search Central New York jobs and find the career you were made for
Information Systems Analyst
KPH Healthcare Services
This job is no longer accepting applications
See open jobs at KPH Healthcare Services.See open jobs similar to "Information Systems Analyst" This is CNY.IT
East Syracuse, NY, USA
USD 62,500-68k / year
Posted on Jan 10, 2026
Information Systems Analyst
Job Locations US-NY-East Syracuse
Posted Date 20 hours ago(1/9/2026 2:56 PM)
- Requisition ID
- 2026-15120
- # of Openings
- 1
- Category
- Information Technology
- Location : Location
- US-NY-East Syracuse
Overview
Scope of Responsibilities: This role will be responsible for helping in the support of the Kinney Drugs LOC POS platform.
Job Summary: KPH is seeking a detail-oriented and motivated system analyst to join our IT team supporting the Kinney Drugs Point-of-Sale (POS) system across our retail pharmacy chain of 100 stores. This role is ideal for individuals with strong analytical skills, a passion for technology, and an interest in retail operations. The analyst will assist in monitoring, troubleshooting, and maintaining the POS systems to ensure smooth store operations and excellent customer experiences.
This is an onsite position and can be based out of Syracuse or Gouverneur, NY.
Responsibilities
Primary Job Duties:
- System Monitoring & Support
- Provide primary support for the Kinney Drugs POS LOC SMS application
- Monitor system performance and proactively identify issues impacting store operations.
- Troubleshooting & Issue Resolution
- Respond to support tickets from stores and resolve technical issues promptly.
- Escalate complex problems to senior analysts or vendors as needed.
- Data Analysis & Reporting
- Analyze transaction data and system logs to identify trends or recurring issues.
- Prepare reports on system uptime, error rates, and support metrics.
- Configuration & Maintenance
- Assist in deploying POS updates, patches, and configuration changes.
- Support hardware installations and replacements in coordination with field teams.
- Responsible for completing all mandatory and regulatory training programs
- Perform other duties as assigned
Qualifications
Educational Requirements:
- Minimum: High School Diploma or GED
- Preferred: Associate or Bachelor’s Degree or higher in Computer Information Systems or related field
Experience:
- Preferred: Experience working with retail and pos systems, technology, and business
Special Conditions of Employment
- Drug Test
- Any and all additional eligibility requirements based on the specific position
- Initial and continuous exclusion and sanction/disciplinary monitoring
Compensation:
$62,500 to $68,000 Annually
Options
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed
Connect With Us!
Not ready to apply? Connect with us for general consideration.
Application FAQs
Software Powered by iCIMS
www.icims.com
This job is no longer accepting applications
See open jobs at KPH Healthcare Services.See open jobs similar to "Information Systems Analyst" This is CNY.