Le Moyne College, located in Syracuse, N.Y., is an independent college established by the Jesuits in 1946 to provide students with a values-based, comprehensive academic program designed to foster intellectual excellence and preparation for a life of leadership and service. Today, Le Moyne has evolved into a nationally acclaimed college of liberal arts and sciences that draws students from across the U.S. and abroad.

Our Mission:

Le Moyne College is a diverse learning community that strives for academic excellence in the Catholic and Jesuit tradition through its comprehensive programs rooted in the liberal arts and sciences. Its emphasis is on education of the whole person and on the search for meaning and value as integral parts of the intellectual life. Le Moyne College seeks to prepare its members for leadership and service in their personal and professional lives to promote a more just society.

Le Moyne College aims to advance the values of diversity and inclusiveness at the college. To do this, Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus, and who bring greater depth, breadth, and diversity to our campus community.

POSITION SUMMARY

The Enterprise Applications Administrator works within the Enterprise Systems team to support, maintain, and improve enterprise applications used across the College. This role focuses on application administration, user support, documentation, and coordination with technical staff and constituents. The administrator actively contributes to Le Moyne’s mission, Catholic and Jesuit identity and commitment to social justice and care for the whole person.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS

Job duties specific to this position:

Assist with day-to-day administration and support of enterprise applications, including configuration, user management, and system monitoring.
Provide Level 1 and Level 2 support for assigned enterprise applications. May function as primary support for some systems.
Collaborate with College departments to understand system usage, business processes, and workflows, and help resolve application issues or data discrepancies.
Assist in gathering and documenting functional requirements and process documentation.
Maintain application user guides, procedures, and troubleshooting documents.
Partner with other IT staff to implement upgrades, patches, and enhancements to enterprise systems to drive continuous improvement
Perform routine data validation and report generation as requested by College departments.
Participate in testing new system functionality and support application rollout efforts.
Support the onboarding of new users by creating accounts, assigning permissions, and providing training as needed.
Facilitate seamless communication between technical and non-technical stakeholders. Train end-users, ensuring they understand functionality and promoting the effective use of technology
Contribute to improving business processes by identifying inefficiencies and suggesting solutions.
Keep up with product updates, patches, and vendor communications relevant to assigned applications.
Continuously update skills and knowledge relative to the position

Job expectations for all Le Moyne College employees:

Demonstrates and role-models all of Le Moyne’s mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.
Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.
Supports cura personalis by treating all individuals with dignity, professionalism and kindness.
Promotes cura apostolica by aligning professional goals, objectives, and performance with college’s strategic goals.
Demonstrates excellent work attendance, reliability and work ethic.
Attends and actively participates in required meetings and training sessions.
Complies and adheres to all of Le Moyne’s established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.
Must complete all required federal, state, institution and department trainings.
Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.
Performs a variety of related duties as assigned.

QUALIFICATIONS

Bachelor’s degree from a regionally accredited college or university.
2 or more years performing similar or related work in a professional environment
Familiarity with application administration duties
Windows desktop and server operating systems and n-tier applications
IT service management (e.g. ITIL) and service management systems (e.g ServiceNow, Jira)
Flexible and adapts to changing priorities and requirements
Collaborate effectively among diverse constituencies and organizational units
Work independently and function effectively in team projects
Strong analytical, quantitative, and numeracy
Exceptional oral, written, and interpersonal communications
Preferred experience in the following applications
- Astra Schedule or CourseDog
- Atlassian Jira
- Ellucian Colleague
- Entrinsik Informer
- Hyland OnBase
- Technolutions Slate
- Transact Door Access Control and Security
- MS SQL Server Reporting Services
- Workday

Additional Information:

Le Moyne Benefits

403(b) Retirement contribution- (9.5% Employer match)
Generous tuition coverage
Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)
Health Savings Accounts- (Partially Employer funded)
Basic Life & AD&D Insurance- (Employer paid)
Short and Long Term Disability Insurance (Employer paid)
Supplemental Life & AD&D Insurance
Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
12 paid holidays
Generous time off package

35 hour work week

Pay Range: $25.00 - $28.00 per hour

Equal Employment Opportunity

Le Moyne College prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Application Instructions:

To apply for this position please click the 'Apply Now' button and submit the required materials for consideration:

* Cover letter outlining your interest in the position
* Current resume
* Contact information for 3 professional references

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