The Human Resources Coordinator greets employees and new hires at the front desk, supports the hiring process from beginning to end including asssiting new hires with onboarding paperwork, candidate prescreens, scheduling, information processing within human resources databases, new employee files, licensing information, background checks, open position tracking and managing the flow of hiring paperwork. Facilitates the onboarding process by communicating and following up with new hires and managers.

Responsibilities

General Duties:

Greets and directs visitors at the front desk. Answers phone calls and directs calls where needed. Returns calls when left on the HR voicemail.
May assist the recruiters with tasks including job postings and pre-screening applicants.
Distributes information to employees at the front desk that may include paychecks, benefit information, union responses, and general information that may need to be shared.
Orders department supplies and submits purchase orders for approval.
Distributes departmental mail and other correspondence.
Directs employee inquiries to appropriate human resource staff that may not be answered at the front desk.
Maintains a friendly and inviting front desk with exceptional customer service.
Has a basic understanding of all human resource tasks.
Prints employee badges and maintains an access control system.
Fosters open communication with hiring managers, recruiters and generalists regarding candidates for onboarding.
Updates the applicant tracking database daily regarding appointments and the applicant's progress through the onboarding process. This includes health office, drug test, new employee orientation (NEO), and compliance information.
Processes and reviews screening requirements such as references, health care compliance (OIG, OMIG, SAM), initial background checks, department of health criminal history record checks, education requirements, and certification/license requirements.

Compliance Duties

Ensures certifications and professional licenses are verified, current and that the appropriate records are kept for clinical employees. Tracks expiration or renewal dates, and follows up with employees and/or managers to prevent lapses in certification. Verifies CNA trainee licenses. Ensures that all certification requirements are complete.
Audits the NYS DMV License Event Notification Service (LENS) program. Enters or removes participants and terminations promptly. Reviews LENS reports and notifies managers as appropriate.
Maintains CHRC (Criminal History Record Checking) and Home Care Registry databases. Adds, updates, or removes new hires, name changes, transfers, terminations, and reinstatements within established timeframes.
Tracks and manages monthly CNA, LPN, and RN license renewals.
Assists in responding to information requests and audits conducted by federal and state agencies, including preparation of responses and coordination with agency representatives, business entities, and internal and external legal counsel.
Audits HR files and data for accuracy, integrity, and compliance at all sites. Ensures information collected is complete, accurate and filed in compliance with employment policies as well as federal, state and regulatory agency requirements. Supports requests for HR information needed for government inspections and surveys.
Performs clerical tasks such as filing, mass mailings, year-end archiving, etc., as needed.
Participates in job fairs and recruiting events as requested.
Maintains the confidentiality of employee and applicant information.
Keeps current knowledge of applicable labor and employment laws. Ensures corporate policy/procedure and third party agency regulations are adhered to.
Maintains knowledge of all union contracts.

Qualifications

-Minimum High School Diploma Required, Associates/Bachelor's Degree preferred

-Minimum of 2 years of human resources and/or customer service experience preferred
-Strong organizational and multitasking skills.
-Strong written and oral communication skills.
-Strong interpersonal and customer service skills.
-Proficient in MS Office applications.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Physical Requirements

Walking/Standing 15.00%

Sitting 80.00%

Lifting 5.0%

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