Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

National Grid is hiring a Senior Change Manager, for our US Business in Syracuse, NY & Waltham, MA. This is a hybrid position.

Job Purpose

In order to take our position as leaders of a clean energy future, we set aggressive efficiency and carbon-reduction targets across the business. To reach those targets, we’re adopting new technologies on the grid and in the office and aligning our people to one vision of what it means to drive change in the utility industry. We are asking people to change the way they work and the way they think and that’s where you come in.

As the Senior Change Manager, you will play a pivotal role in transforming the organization through our Advanced Metering Infrastructure (AMI) initiative. You are an internal change practitioner, coach, ambassador and role model for a transformational team and you will help us build a movement to fundamentally change our US business. Your focus will be to equip the business through a critical evolution, build buy-in and commitment, while enabling an enduring longer-term capability.

Key Accountabilities

Working closing with the NY Lead Change Manager you will support and enable the implementation of the AMI initiative for the National Grid US Business through a variety of responsibilities that allow for growth, exposure and learning:

Engage with stakeholders across the organization to help them adapt to new changes and embrace transformational goals
Provide coaching to leaders at various levels as they lead others through change
Identify the change impacts to individuals and groups and develop change plans that will help teams embrace the change
Actively support a steady drumbeat of communications collateral including written content, presentations, digital/intranet posts, and video/multimedia resources
Design and deliver interventions to help stakeholders respond and adapt to change impacts
Partner with internal and external experts to design, develop and implement targeted communications campaigns
Assist in the coordination of event planning, webinars and panel presentations as needed
Use a structured, data-driven approach to measure and report on effectiveness of change interventions and approaches (i.e – ADKAR surveys)

Technical Qualifications

Ability to successfully prioritize and handle multiple tasks
Strong decision making and time management skills
Facilitating meetings across all levels of organization, including groups of senior leaders
Able to translate strategy, challenges, and emerging priorities into aligned action
Bachelor's degree in a relevant area with at least 2-5 years of related experience
Expertise in all Microsoft Office tools required (PowerPoint, Excel, Teams, SharePoint, etc.)

Qualifications

Interpersonal qualifications:

Strong written and oral communication skills
Flexible and adaptable – able to build rapport easily and flex style to suit different audiences
Emotionally intelligent and self-aware – able to read the room and respond to reactions in others
Excellent facilitation skills in virtual and live environments
Demonstrated ability in relationship/stakeholder management to ensure mutually beneficial business outcomes

Certifications & Proficiencies:

Project Management or Agile certification preferred
Prosci or CCMP certification preferred

More Information

#LI-Hybrid

#LI-STR1

Salary

$94,000 - $110,000 a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

This job is no longer accepting applications

See open jobs at National Grid.See open jobs similar to "Senior Analyst, Business Change" This is CNY.

See more open positions at National Grid