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New York State
This job is no longer accepting applications
See open jobs at New York State.See open jobs similar to "Investigator 2" This is CNY.Occupational CategoryOther Professional Careers
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $65001 to $82656 Annually
Minimum Qualifications Minimum Qualifications for the Investigator 2:
Reachable for appointment from the current Investigator 2 eligible list #38-354;
OR
One year of permanent competitive or 55b/c service in a title eligible for 70.1 transfer under Section 70.1 of the Civil Service Law. The titles approved to transfer via 70.1 to the Investigator 2 include: Excise Tax Investigator 2, SG-20, Investigative Officer 2 Unemployment Insurance, SG-20, Investigative Specialist 1, SG-18, Investigator 2, SG-18 or Investigator 2 License, SG-18.
OR
Open to the Public (NY HELPS):
Minimum Qualifications:
Six years of experience in a field investigative position conducting interviews of witnesses and others, taking written statements and affidavits, collecting and analyzing physical and documentary evidence, and preparing detailed written reports of investigative findings.
Types of Investigative experience that could be considered qualifying: experience in such positions as police detective, insurance investigator, licensed and registered private investigator, federal investigator, state investigator, municipal investigator, child protective services investigator, in an investigative position involving trial preparations and detailed reports, or investigations within a branch of the Armed Services are examples which meet the minimum qualifications.
Examples of non-qualifying experience include but are not limited to: experience in routine police patrol work, security guard or related security position, tax collector, collector of delinquent accounts, credit checker, legal assistant/attorney, hotel or store detective, loss prevention officer, parole officer, correction officer, guard, inspector, or experience in adoption and/or foster care placement.
Substitutions for Minimum Qualifications:
An associate degree in criminal justice, cyber security, law enforcement, police science, criminal justice administration, criminology, criminal investigation, police studies, public justice, forensic accounting, forensic psychology, forensic science, economic crime management, or homeland security can substitute for two years of specialized experience.
A bachelor's degree or higher in criminal justice, cyber security, law enforcement, police science, criminal justice administration, criminology, criminal investigation, police studies, public justice, forensic accounting, forensic psychology, forensic science, economic crime management, or homeland security can substitute for four years of specialized experience.
NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
To expedite filling this position, please email your interest as soon as possible.
Duties Description Under the general direction of the Director of Lottery Security, the Investigator 2 will perform duties that include, but are not limited to, the following:
• Conducts Lottery investigations into all complaints or matters of a complex or sensitive nature.
• Reviews the rules for the applicable Lottery games, promotions, raffles, and coupons and reviews policies regarding ticket generations, ticket validations, ticket cancellations, book activations, payout requirements, and irregular activity.
• Determines if the Lottery transactions have been correctly processed and if the customer has been paid the correct prize amount.
• Analyzes and identifies the issues involved and decides the most appropriate strategies to be employed for case resolution based on Gaming Commission policies and procedures.
• Visits Lottery retailer locations, identifies licensed Lottery owners, interviews/interrogates all involved individuals, physically inspects all relevant areas of retailer location.
• Evaluates all witness statements, Lottery computer records & summary reports, background histories, and other evidence needed to resolve the issue.
• Coordinates and oversees investigations with relevant law enforcement departments, governmental agencies, and administrative hearing officials.
• Makes recommendation based upon a proper weighing of all evidence; presents the entirety of all complex and sensitive investigations to the Director of Lottery Security for review and appropriate action.
• May supervise Investigator 1 in the Buffalo office; oversees and implements training.
• Review casework and fieldwork of Investigators with input from the Director of Security.
• Prepares factual written reports of information gathered during an investigation; and may recommend an appropriate course of action consistent with findings and agency policy and procedures.
• May participate in joint agency operations targeting patterns of non-compliance or violations by regulated entities.
• Assists other unit as needed with investigatory determinations.
• Conducts jackpot claim reviews.
• Prepares periodic status reports for higher level staff.
• Conducts background investigations into retailer license applications when necessary.
• Any other necessary duties as determined by the Director of Lottery Security.
• Investigators may need to work outside of normal business hours to conduct surveillance or perform investigatory duties.
Preferred Qualifications:
• Strong computer skills, including experiences using databases.
• Ability to interpret written communications from the public and others.
• Excellent written and verbal communications and interpersonal skills.
• Strong attention to detail and ability to meet deadlines.
• Must have a valid driver’s license or otherwise demonstrate the ability meet transportation requirements of the position.
• Must be able to work independently and handle stressful situations appropriately.
Additional Comments Telecommuting is available.
Prohibition against Playing and Wagering:
Commission employees and family members residing in their households are prohibited from purchasing Lottery tickets or claiming Lottery prizes. Commission employees are prohibited from wagering upon any horse racing, commercial gaming, video lottery gaming, Indian gaming, charitable gaming activities, interactive fantasy sports, and mobile sports wagering within the State. To avoid any appearance of impropriety of conflict of interest, Commission employees will be prohibited from all aspects of promoting, operating, and playing in any charitable gaming, which includes bingo and games of chance such as raffles, whether the organization conducting the game is required to be licensed by the Commission. The prohibition placed upon each Commission employee from assisting with any charitable gaming does not apply to the employee's family unless the employee thinks it presents a conflict of interest related to his or her job duties. Commission employees must also avoid any outside activities that could interfere or be perceived to interfere with their job duties.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.
Some positions may require additional credentials or a background check to verify your identity.
Email Address hrrecruitment@gaming.ny.gov
Notes on ApplyingEmail submissions are preferred. Investigator 2 should be indicated in the subject line.
Please send your cover letter and resume in Word or PDF format. We are unable to open documents from Google Docs, Google Drive, OneDrive and/or "the Cloud".
Please indicate your current Civil Service title (if applicable) and clearly indicate how you meet the minimum qualifications for this position.
Your Social Security Number may be required to confirm your eligibility.
This job is no longer accepting applications
See open jobs at New York State.See open jobs similar to "Investigator 2" This is CNY.