| | | Category: | Student Employment | | Subscribe: | | | Department: | Library | | Locations: | Syracuse, NY | | Posted: | Aug 13, 2024 | | Closes: | Open Until Filled | | Type: | Other | | Position ID: | 179916 | | Share | About Onondaga Community College:
Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year. Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni.
Job Description:
This is a Federal Work Study (FWS) position. IT Helpdesk Computer Assistants will primarily work in Coulter Library (Coulter Hall C240). IT Helpdesk Computer Assistants will assist students with: - Connecting to the OCC-Public wireless network.
- D2L-Brightspace.
- MS Office suite.
- MyOCC , Student Planning.
- System navigation.
- General OCC related technology issues and questions.
In addition, IT Helpdesk Computer Assistants monitor equipment, perform general housekeeping, and complete other tasks as needed. IT Helpdesk Computer Assistants may also receive training to perform Library related duties/tasks.
Requirements:
- Must be a Work-Study Eligible Student in good academic standing (2.0 GPA or higher).
- Have good interpersonal skills and demonstrate the ability to relate to people.
- Demonstrate good clerical and communication skills.
The student worker will need to interact well with students on a one to one basis, helping them to get started, answering questions and resolving issues,
Additional Information:
To see if you qualify for Federal Work Study (FWS) positions: - Visit OCC's Work-Study page
- Review the Work-Study Checklist
- Submit a Work-Study Interest Form
Work Study Aides may work up to 20 hours per week while classes are in session. - Additional hours may be worked during college breaks.
Application Instructions:
- To be considered, please submit a resume and provide the days and times you are available to work.
- If you need assistance creating a resume, please contact Career Services at: 315-498-2585.
- You can upload a file with your availability info under "Work Availability" in the job application.
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