| | | Category: | Professional Administrator | | Subscribe: | | | Department: | Student Recruitment | | Locations: | Syracuse, NY | | Posted: | Sep 13, 2024 | | Closes: | Open Until Filled | | Type: | Full Time - 12 Months | | Position ID: | 181055 | | Share | About Onondaga Community College:
Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year. Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni.
Job Description:
The Admissions Specialist professionally represents Onondaga Community College both on and off-campus to prospective students, parents, families, secondary school counselors and the community. Responsible for proactively identifying, tracking, communicating, and engaging with prospective students in accordance with the College's Strategic Plan, Division Operational Plan, and college recruitment strategy. The Admissions Specialist coordinates student visits and recruitment programs, including high school visit days, campus tours, college fairs, community events, open houses, and other opportunities designed to interact with and promote the college and its offerings to key audiences. As such, responsibilities include maintaining knowledge on OCC programs and services as well as best practices and trends in admission in higher education. MAJOR RESPONSIBILITIES - Plan and implement activities, programs and events designed to educate and engage key audiences.
- Manage an assigned territory consisting of high schools, community-based organizations and other organizations and special populations, primarily in Central New York but also located throughout the state.
- Work with individual prospective applicants through the enrollment process and collaborate and interface with other staff on campus to facilitate a smooth transition for students into the college and into credit or non-credit Workforce Development programs.
- Develop and maintain contact with a caseload of prospective students to include phone, written, and email communications such as live chat, text messaging, and other media as they are introduced.
- Develop and cultivate relationships with a caseload of assigned schools, community-based organizations and other connected organizations and populations including prospective students, families, business partners and school counselors.
- Coordinate and implement admission appointments, application days, presentations, workshops, open houses, career days, college fairs, and other recruitment efforts; conduct tours and visits for prospective students and families.
- Keep current on trends and best practices regarding the community college industry, community trends, workforce development initiatives and student recruitment and make recommendations as appropriate.
- Utilize Customer Relationship Management (CRM) software, Slate, to track and manage a caseload of prospective students. Update and maintain records with current information as appropriate.
- Attend professional meetings, conferences, and professional employee development offerings as required.
- Performs other related duties as assigned.
Requirements:
MINIMUM QUALIFICATIONS - Associate degree.
- Two years of experience in; recruitment, customer service, sales, and/or direct marketing experience.
PREFERRED QUALIFICATIONS - Bachelor's degree.
- Experience in higher education, particularly a community college environment.
- Community college alumnus/alumna.
- Basic familiarity with the Microsoft Office Suite.
- Experience utilizing a CRM tool.
- Bilingual in English and Spanish; English and another language will be considered.
This position requires: - The ability to travel both locally and statewide year-round and to independently load and transport admissions materials, displays and other equipment.
- Evening and weekend hours will be required.
- Demonstrated ability to work effectively both independently and as part of a team.
- Ability to bring energy, encouragement and positive reinforcement to prospective students throughout their application process and beyond.
- Strong cross-cultural, interpersonal, organizational and writing skills are necessary, including public speaking skills and the ability to present the College in a positive way.
- Must be able to speak before large and small groups with confidence.
- Excellent professional judgment, emotional intelligence, and personal tact.
Other Requirements: - A valid driver's license.
- Ability to travel by vehicle or air, locally, statewide and/or out of state.
Additional Information:
- Salary range is $44,000 - $55,000, commensurate with credentials and relevant experience.
- Onondaga Community College offers a generous and competitive benefits package including:
Application Instructions:
- To be considered, please submit a resume and cover letter at time of application.
- The three (3) references listed on the application must be professional references.
- Only the finalist's references will only be contacted, and after a final interview.
- Offers are contingent with the completion of a background check, and official transcripts are required upon hire.
- Please contact hr@sunyocc.edu if you have questions.
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