| | | Category: | Professional Administrator | | Subscribe: | New Job Alerts
RSS Job Feed | | Department: | Student Coaching and Advising Network (SCAN) | | Locations: | Syracuse, NY | | Posted: | Mar 27, 2026 | | Closes: | Open Until Filled | | Type: | Full Time - 12 Months | | Position ID: | 198628 | | Share | About Onondaga Community College:
Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year. Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni.
Job Description:
The Student Navigator provides comprehensive student support services to Educational Opportunity Program (EOP) students at Onondaga Community College. The EOP Student Navigator focuses on students' transition to the campus environment, academic planning, goal development, and problem resolution in alignment with the approved EOP program plan. Working in partnership with faculty, academic support services, and student support services staff, the Student Navigator supports EOP student retention, persistence, and successful degree completion. The role is centered on enhancing student self-sufficiency, independence, and long-term academic success. MAJOR RESPONSIBILITIES - Serve as a case manager and on-campus mentor to Educational Opportunity Program students as they enter and progress through their program of study at Onondaga Community College.
- Partner within students' networks, including but not limited to their faculty, school navigator, etc., to support EOP student success while also assessing progress towards academic goals, persistence, and attendance.
- Collaborate with faculty advisors and maintain a co-advising relationship to support student persistence and completion.
- Utilize Lazer Success (Starfish) and other related systems to monitor student success. Develop and implement intervention plans to address early alert concerns/referrals.
- Coordinate student referrals to appropriate services to overcome social and economic barriers.
- Provide EOP students with accurate information regarding college policies, procedures, and resources.
- Engage in case management practices that promote student self-sufficiency, resilience, and independence.
- Develop, implement, and continuously evaluate individualized academic success and retention plans.
- Monitor and document student progress in institutional systems, ensuring compliance with EOP reporting standards.
- Participate in and facilitate workshops on various professional development skills and college success topics.
- Contribute with the planning and implementation of the EOP Pre-Freshman Summer Institute.
- Perform other duties as assigned within the scope of the position.
Requirements:
MINIMUM QUALIFICATIONS - Bachelor's Degree from an accredited college, university or foreign equivalency.
- A minimum of two (2) years of experience coaching, mentoring, or managing student caseloads within a program that supports students' education.
PREFERRED QUALIFICATIONS - Master's Degree from an accredited college, university or foreign equivalency in higher education, student affairs, or a related field preferred.
- Previous employment in an educational setting.
- Bilingual in English and Spanish preferred. English and another language will be considered.
KNOWLEDGE, SKILLS AND ABILITIES - Experience working with and demonstrated sensitivity to and respect for, culturally diverse and/or underserved populations
- Proficiency in student information systems and retention platforms
- Strong interpersonal and communication skills.
- Ability to manage multiple tasks and effectively prioritize competing needs.
- Ability to handle confidential information in a professional and sensitive manner.
Additional Information:
- Salary range is: $44,000 - $55,000, commensurate with credentials and relevant experience.
- Onondaga Community College offers a generous and competitive benefits package including:
- New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).
- Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
- Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.
Application Instructions:
- To be considered, please submit a resume and cover letter at time of application.
- The three (3) references listed on the application must be professional references, two of which must be current or former supervisors. Finalists will be contacted prior to references being checked.
- Offers are contingent upon the completion of a background check, and official transcripts are required upon hire.
Please contact hr@sunyocc.edu if you have questions. |
