Job Title: Office Assistant Department: Mental Health Clinic - MH&W Fulton Clinic 522 S 4th St, Fulton NY
Reports to: Office Manager Revision Date: 7/7/2020
Grade Level: 13 Status: Non-Exempt
Job Summary
The office assistant provides necessary secretarial support services for the division. These services include, but are not limited to, scheduling of all new patients, obtaining prior authorizations for services, monthly coding of charts, order/charge entry.
Duties/Responsibilities
- Responsible to obtain accurate and complete patient data, providing baseline information to hospital units, physicians, A/R, Medical Records, and ensure that patients are billed promptly and accurately.
- Complies with requirements established by regulating agencies and Third Party Payers with respect to admission and discharge process
- Authorization entry and management
- Compliance to departmental and organization policy and procedure.
- Completes projects as directed by the department manager.
- Obtains patient payments at time of service.
- Ability to use the scheduling system to schedule follow-up appointments for patients.
- Clerical and computer knowledge preferred.
- Strong customer service skills.
- Perform other duties as assigned.
Required Skills/Abilities (Unit Specific)
- Knowledge of medical terminology preferred.
- Demonstrated organizational and interpersonal skills.
- Demonstrated ability to use computers and standard computer software including Microsoft Office Suite.
- Ability to perform transcription and function in a fast-paced environment
- Ability to communicate effectively, both orally and in writing.
- Professionalism and business acumen appropriate for working with guests, clients, physicians, employees and volunteers.
- Ability to cost effectively manage resources and supplies.
Education And Experience
- High School Diploma or equivalent required.
- One or more years of secretarial experience within a healthcare setting preferred.
- Experience with multi-line phone systems is preferred.
Working Conditions
- Prolonged periods of sitting and working on a computer.
- Requires on the job orientation.
- Ability to lift, push or pull up to 15 lbs. using proper body mechanics.
- Occasionally requires assembling, operating, checking, and maintaining equipment.
- Requires attendance of various meetings and participation on committees as required.
- Actively participates in in-service programs, in Quality Assurance programs and CQI, cross training; attends all mandatory classes as required; completes unit-specific competencies.
- Occasionally requires assignments to other units/shifts as hospital needs require.
- Participates in hospital emergency and disaster drills, assumes designated role in fire safety procedures while on duty.
- Complies with DOH requirements for annual health assessments and required immunizations.
- Must be present and ready for work in designated area at assigned time.
Pay Range: $16.00-$19.20/hr
Employee salary is based on commensurate experience and other qualifications.
The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system that was established in 1881, Oswego Health is proud to continue to be one of Oswego County’s largest employers. More than 1,200 employees spread throughout its 17 locations, work for the Oswego Health system, which includes the 164-bed community hospital with a brand new Medical Surgical Unit, a 32-bed state-of-the-art psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services; and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, Oswego Health includes the Oswego Health captive professional corporation, Physician Care P.C., providing physician services in orthopedics, cardiology, ENT, gastroenterology, breast care, audiology, general surgery, bariatrics, and primary care.
EQUAL EMPLOYMENT OPPORTUNITY
Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.