Mac Support Technician 1

State University of New York Upstate Medical University
State University of New York Upstate Medical University

IT, Customer Service · Full-time

Syracuse, NY, USA

Posted 6+ months ago

Job Summary:

Install, troubleshoot and repair Mac hardware and software applications. Installations include new devices, departmental moves and migrations from existing computers. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with client devices, network printers, files servers and host systems.

Minimum Qualifications:

Bachelor's degree and a minimum of one year of experience to include Mac support and customer service or equivalent combination of education and experience, plus excellent interpersonal skills required.

Work Days:

Monday through Friday 8:00am to 4:30pm

Message to Applicants:

Recruitment Office: Human Resources