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Application Coordinator - HIS
State University of New York Upstate Medical University
Syracuse, NY, USA
Posted on Oct 29, 2024
Application Coordinator - HIS
- Syracuse
- Information Management & Technology
- Full-time
- Opening on: Oct 28 2024
- IMT-Healthcare Info Ambulatory
- State of New York
- TH Staff Associate, NSSL4
- 82790
- UUP (State University Professional Services Unit)
Job Summary:
The Application Coordinator - HIS works collaboratively with the Project Director and Project Managers, as well as other source owners, to develop a project plan for each project that will establish project timelines, tasks, and milestones in collaboration with the vendor. The incumbent is responsible for in-depth knowledge of system software as well as operational workflows, to include achieving and maintaining application certification, coordinating and communicating with the end users and representatives from various hospital, financial, and ancillary departments on a routine basis, designing and building the application including routine maintenance and software upgrades, and preparing and maintaining application test scripts for assigned applications and actively participates in testing. The Application Coordinator is also responsible for end-user support including off hours support as needed and preparing troubleshooting documentation as necessary for help desk and application team members.
Minimum Qualifications:
Bachelor's degree and three (3) years relevant professional work experience (preferably in a clinical healthcare setting) or equivalent combination of education and experience required. Must be self-directed with strong interpersonal, communication, analytic and computer skills.
Preferred Qualifications:
Certification in Epic MyChart and/or other Epic mobile/web applications. Strong communication skills with internal and external teams, reviewing software upgrades, software testing analysis, analyzing business operations and workflows, and working with vendor and end users to tailor systems to organizational needs.
Work Days:
Monday-Friday, 8am - 5pm
Message to Applicants:
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.