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Hospital Patient Services Clerk 1
State University of New York Upstate Medical University
Customer Service
Syracuse, NY, USA
Posted on Nov 23, 2024
Hospital Patient Services Clerk 1
- Syracuse
- Administrative, Secretarial & Clerical
- Full-time
- Opening on: Nov 22 2024
- Patient Access-CC Central Reg
- State of New York
- Hospital Patient Services Clerk 1, SG007
- 81957
- CSEA - ASU (Administrative Services Unit)
Job Summary:
Duties include but are not limited to: Conducting a courteous, professional interview with patient. Gather and enter all demographic and insurance data into CAIS. Obtain required signatures, and distribute forms and patient cards appropriately. Correctly identify and attach patient bracelets. Maintain patient confidentiality. Provide information and directions to patients. Maintain knowledge of department policy and procedures and maintain an accuracy rate within established guidelines. Provide flexibility in schedule to accommodate staffing needs of the department. Will participate in cross-training in other admitting areas. Will need to be able to prioritize work and handle stressful situations. Will perform support functions as necessary such as filing, assisting supervisor in new employee training, etc. Strong customer service, communication, and organizational skills are necessary.
Minimum Qualifications:
For consideration for this title, you must meet the following minimum qualifications:
One year full-time clerical, secretarial or patient care experience in a healthcare setting.
Work Days:
Schedule is based on a 40 hour work week. Monday-Friday, Day Shift 7:00am-3:30pm.
Message to Applicants:
*The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 1 title.
Position Status: Permanent
Salary: $37,121
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.