SUNY Upstate Research Foundation is in search of a Secretary II to provide outpatient clerical support to the Ophthalmology Ambulatory Care Clinic at Upstate's Specialty Services at Harrison Center.

Responsibilities include but not limited to:

Greet patients check demographics and insurance information.
Complete patient registration and discharge activities utilizing EPIC.
Generate necessary paperwork, and notify staff of patient arrival.
Check out patients and make future appointments for patients.
Obtain medical records and reports as needed for providers and/or other staff.
Review need for referrals, authorizations, and obtains information as needed.
Initiates any insurance carrier regulatory needs, such as ABNs or waivers of liability and forward to appropriate staff for completion.
Answer department phones and forward message to appropriate provider/staff.
Perform support functions such a distributing mail, scanning documents, and other clerical office duties as assigned.
Must have strong communication skills.

Minimum Qualifications:

Two years of secretarial/clerical experience required.

Ability to multi-task.

Strong customer service skills and excellent phone etiquette are necessary.

Preferred Qualifications:

Ambulatory patient care setting experience preferred.

Experience with Medical Data Base systems (Epic software preferred) for patient registration and scheduling.

Working knowledge of spreadsheets and word processing.

Work Days:

Monday - Friday, Varying hours between 7:00 am- 5:30 pm. No weekends/holidays.

Message to Applicants:

Salary Range: $37,440 - $47,000, DOE

Recruitment Office: Human Resources

Apply now

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