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State University of New York Upstate Medical University
The Secretary II will perform standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generate routine forms, obtain patient signatures, and collect co-pays. Other daily tasks include but are not limited to answering telephone calls, scheduling patient appointments, assists with referrals and authorizations. Gathers/scans patient forms/records into EPIC, performs daily appointment confirmation calls to patients and prioritizes incoming mail/faxes. Assists in QI activities and other duties as assigned by supervisor.
Two years secretarial/clerical experience required. Excellent communication, customer service, organizational, multi-tasking and computer skills required.
Associates or Bachelors preferred
M-F Days
Recruitment Office: Human Resources