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Senior Clerical Specialist
State University of New York Upstate Medical University
Syracuse, NY, USA
USD 55k-65k / year
Posted on Nov 11, 2025
Senior Clerical Specialist
- Syracuse
- Administrative, Secretarial & Clerical
- Full-time
- Opening on: Nov 10 2025
- CG-Urology Clinic
- Research Foundation
- Senior Clerical Specialist, N08
- 86662
- N/A
Job Summary:
Upstate Urology is seeking a highly organized and detail-oriented Senior Clerical Specialist to join our dynamic team. In this role, you will play a key role providing diversified, complex, and oftentimes Confidential administrative, secretarial and office management support in an Ambulatory care setting.
Responsibilities included but not limited to:
- Serves as a mentor, and preceptor for new and existing staff, including acting as an EPIC superuser.
- Assists and supports the Management Team with daily operations,
- Manage EPIC work queues to ensure fiscal responsibilities are met throughout the Urology Service Areas.
- Organizes, schedules, and maintains/assists with the Department's MRI Prostate Program, Urology PSMA and Cancer Programs, etc.
- Obtaining insurance authorizations and assisting in completing pre-surgical paperwork.
Minimum Qualifications:
Associate’s degree and three years of progress secretarial/administrative experience (preferably in a Healthcare setting, or equivalent combination of education and experience.
Excellent time Management and problem-solving skills.
Working knowledge of spreadsheets, word processing, experience with Medical Data Base systems (Epic software preferred) for patient registration and scheduling.
Excellent organizational skills, computer skills, and strong customer service skills required.
Excellent phone etiquette, and ability to maintain good public relations with patients, visitors, co-workers, and physicians.
Preferred Qualifications:
Ambulatory Healthcare experience.
Knowledge and use of EPIC electronic medical record system.
Working knowledge of medical terminology strongly preferred.
Experience with medical insurance authorizations, communicating with insurance carriers, or other support agencies.
Work Days:
Monday - Friday, Days, No Weekend or Holidays
Message to Applicants:
Salary Range: $55,000-$65,000, DOE
Recruitment Office: Human Resources