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Center for International Health Patient Navigator
State University of New York Upstate Medical University
Syracuse, NY, USA
Posted on Dec 9, 2025
Center for International Health Patient Navigator
- Syracuse
- Administrative, Secretarial & Clerical
- Allied Health
- Full-time
- Opening on: Dec 8 2025
- Center For International Healt
- State of New York
- TH Staff Assistant 1, NSSL2
- 87427
- UUP (State University Professional Services Unit)
Job Summary:
The Center for International Health (CIH) Patient Navigator is responsible for helping patients navigate through the healthcare system and providing basic care coordination. The incumbent will help with identifying and reducing barriers to care and addressing social determinants of health. The CIH Patient Navigator will educate patients on non-medical factors regarding how and where to access health care services. The incumbent will provide assistance in gaining access to transportation for preventive/routine appointments as well as specialty appointments. Will also make referrals to Health Homes and Financial Services Offices and assist with follow up to ensure patients' needs are addressed. The CIH Patient Navigator will also follow up on high-risk patients to determine whether they received the needed care from Center for International Health and other indicated provider(s) as referred to.
Minimum Qualifications:
Bachelor's degree in Social Work, Public Health, Human Services, Psychology, or a related field with one year of experience in a healthcare setting required. Knowledge of community resources and an understanding of medical terminology required. Excellent written and verbal communication skills required. Documentation, organizational, planning, and implementation skills with the ability to handle multiple cases and timelines required. Computer skills and knowledge including Windows and Microsoft Word required.
Preferred Qualifications:
Understanding of social determinants of health and the needs of diverse populations preferred. Bilingual candidates preferred. Experience working with the refugee population preferred.
Work Days:
Monday-Friday, Days
Message to Applicants:
Recruitment Office: Human Resources