Clerical Specialist II
- Administrative, Secretarial & Clerical
- CG-Urology Clinic
- Research Foundation
- Clerical Specialist II, N07
- 87772
- N/A
Job Summary:
SUNY Upstate Urology Clinic is seeking a Clerical Specialist II to be apart of the Urology Team at Upstate's Community Campus.
Key Responsibilities:
- Provide clerical support in the Ambulatory Care setting.
- Perform standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information is correct and updated in the system.
- Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays.
- Obtain insurance authorizations, referrals, and manages denial processes. Understands the need for ABN's and Waiver of Liability patient signatures.
- Attends education on insurance changes and updates.
- Use of computer systems such as Epic, Microsoft applications, etc. as needed.
- Generate routine forms and other documentation.
- Answers telephone, prioritizes incoming mail, faxes and correspondence.
- Accepts assignments to other areas as needed.
Minimum Qualifications:
- Associate's degree and two (2) years relevant clerical experience or an equivalent combination of education and experience.
- Computer skills and keyboarding are necessary.
- Ability to maintain good public relations with patients, visitors, co-workers and other individuals.
- Excellent written/oral communication skills required.
Preferred Qualifications:
Knowledge of medical billing and experience in an ambulatory administrative setting preferred.
Work Days:
Monday-Friday, 8:00 am - 4:30 pm (No Weekend or Holidays)
Message to Applicants:
Salary Range: $41,600-$52,478, DOE
Recruitment Office: Human Resources