The Outpatient Administrative Specialist will provide clinical administrative support to assigned ambulatory area. Provide information and assistance to patients regarding insurance requirements and services not covered; obtain insurance authorizations, referrals and denial processes. Assist with patient check-in and check-out procedures.

Minimum Qualifications:

Associate's degree and two (2) years relevant patient financial/insurance services experience in a healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, familiarity with medical coding, and excellent written/oral communication skills required. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and other individuals.

Preferred Qualifications:

Prior working experience in ambulatory patient care administrative functions including obtaining referrals and insurance authorizations, managing EPIC referral work queues, communicating with outside agencies such as insurance carriers, billing companies and/or other support agencies preferred. Working knowledge of computer systems such as Epic, Word, Outlook, etc. preferred.

Work Days:

Monday-Friday, between the hours of 7:00 AM-8:00 PM.

Message to Applicants:

This position is located in the Nappi building

Recruitment Office: Human Resources

Apply now

See more open positions at State University of New York Upstate Medical University

Privacy policy Cookie policy