Companies you'll love to work for
Search Central New York jobs and find the career you were made for
Telecom Analyst
State University of New York Upstate Medical University
IT
Syracuse, NY, USA
Posted on Feb 6, 2026
Telecom Analyst
- Syracuse
- Information Management & Technology
- Full-time
- Opening on: Feb 6 2026
- IMT-Telecommunications
- State of New York
- TH Staff Assistant 1, NSSL2
- 88205
- UUP (State University Professional Services Unit)
Job Summary:
Responsible for supporting end-users of Telecommunications' services and systems. Receive, prioritize and complete work order requests, answer support questions from end-users, and support PBX, voice mail, ACD and associated systems and applications.
Minimum Qualifications:
Associate's degree and three years of related experience in the Telecommunications industry or equivalent combination of education and experience, excellent written and oral communications skills required. Must have a strong background and knowledge of telecommunications systems, including telephone systems, voicemail applications, and contact center applications. Working knowledge of MS Windows and MS Office applications.
Preferred Qualifications:
Experience with telecommunications systems, including unified communications, voicemail, contact center and call accounting applications.
Work Days:
M-F 8am - 4:30pm
Message to Applicants:
Recruitment Office: Human Resources