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State University of New York Upstate Medical University
Syracuse, NY, USA
The Patient Identity Lead coordinates daily work flow in the work queues, monitors productivity and assists with more challenging contact moves/merges. The lead will handle time keeping, evaluations and assist in hiring and training of new staff. As there will be call required for all Identity staff/managers, the lead will take a rotation of call and be available during certain time frames to assist with more difficult cases. The lead position is a working lead and will be required to complete routine work as well.
Associates Degree with 5 years experience in HIM (Patient Identity) with at least 1 year in an administrative or supervisory capacity. Must have a current RHIA (Registered Health Information Administrator) or RHIT (Registered Health Information Technician) certification from the American Health Information Management Association, plus excellent organizational, interpersonal, and analytical skills
Experience with Epic for EMR
M-F 8:00 am-4:30pm, Ability to provide after hours support by telephone or remote connection
Recruitment Office: Human Resources