Lead Worker

State University of New York Upstate Medical University

State University of New York Upstate Medical University

Syracuse, NY, USA

Posted on Feb 16, 2026

Lead Worker

  • Syracuse
  • Information Management & Technology
  • Full-time
  • Opening on: Feb 16 2026
  • Health Information Mgmt
  • State of New York
  • TH Medical Records Assistant 1, NSSL2
  • 88036
  • UUP (State University Professional Services Unit)

Job Summary:

The Patient Identity Lead coordinates daily work flow in the work queues, monitors productivity and assists with more challenging contact moves/merges. The lead will handle time keeping, evaluations and assist in hiring and training of new staff. As there will be call required for all Identity staff/managers, the lead will take a rotation of call and be available during certain time frames to assist with more difficult cases. The lead position is a working lead and will be required to complete routine work as well.

Minimum Qualifications:

Associates Degree with 5 years experience in HIM (Patient Identity) with at least 1 year in an administrative or supervisory capacity. Must have a current RHIA (Registered Health Information Administrator) or RHIT (Registered Health Information Technician) certification from the American Health Information Management Association, plus excellent organizational, interpersonal, and analytical skills

Preferred Qualifications:

Experience with Epic for EMR

Work Days:

M-F 8:00 am-4:30pm, Ability to provide after hours support by telephone or remote connection

Message to Applicants:

Recruitment Office: Human Resources