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Hospital Patient Services Clerk 1
State University of New York Upstate Medical University
Customer Service
Syracuse, NY, USA
USD 38,235-38,235 / year
Posted on Mar 14, 2026
Hospital Patient Services Clerk 1
- Syracuse
- Administrative, Secretarial & Clerical
- Full-time
- Opening on: Jan 29 2026
- Pediatric & Adolescent Center
- State of New York
- Hospital Patient Services Clerk 1, SG007
- 82037
- CSEA - ASU (Administrative Services Unit)
Job Summary:
Will perform standardized check-in/check-out procedures, including registration activities, discharge activities such as scheduling appointments, either in the current clinic or elsewhere, collection of co-pays or other appropriate patient payments. Coordinate patient arrival/provision of needed document to staff. Work with patients/providers/ insurance carriers, ensuring that all information is complete and appropriate for maximum reimbursement, minimal denials, and adherence to carrier rules. Works with various computer programs such as EPIC and Outlook for patient care needs and to facilitate carrier requirements for reimbursement. Other office duties as needed.
Minimum Qualifications:
**The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Service Clerk 1 title.
For consideration for this title, you must meet the following minimum qualifications:
One year full-time clerical, secretarial or patient care experience in a healthcare setting.
Work Days:
Schedule based on a 40 hour work week. Monday-Friday Day shift, hours between 8:00am-6:00pm based on operational needs.
Message to Applicants:
Position Status: Permanent
Salary: $38,235
Now accepting late bidders
Recruitment Office: Human Resources