Secretary Ii Syracuse New York United States 83d2a7c8 E726 4b1f 887f C41f3cbfdfd9

State University of New York Upstate Medical University
State University of New York Upstate Medical University

Administration

Syracuse, NY, USA

Posted 6+ months ago

Secretary II

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: Dec 30 2025
  • Nursing-Ophthalmology Amb.Care
  • Research Foundation
  • Secretary II, N05
  • 84733
  • N/A

Job Summary:

Provide clerical support to ambulatory care setting. Complete patient registration and discharge activities. Greet patients by checking demographic and insurance information, generating necessary paperwork, and notifying staff of patient arrival. Check out patients and collect appropriate copays. Make appointments for patients. Answer department phones. Perform support functions such as distributing mail, scanning documents, and other clerical office duties as assigned. Obtain medical records and reports as needed for providers and/or other staff. Initiate insurance carrier regulatory requirements. Process registration/billing work queues and monitor reports.

Minimum Qualifications:

Two years of secretarial/clerical experience required, preferably in an ambulatory patient care setting. Ability to multi-task. Strong customer service skills are necessary.

Preferred Qualifications:

Experience working in an ambulatory patient care setting is preferred.
Experience with Medical Data Base systems (Epic software preferred) for patient registration and scheduling. Working knowledge of spreadsheets and word processing. Ability to multi-task. Strong customer service skills necessary and excellent phone etiquette.

Work Days:

Varying hours between 7:00a-5:30p Monday-Friday. No weekends/holidays

Message to Applicants:

Recruitment Office: Human Resources