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Patient Access Associate Syracuse New York United States 037dc48a 0423 428c 9900 46f90eba68d6
Syracuse, NY, USA
Posted on May 2, 2026
Patient Access Associate
- Syracuse
- Administrative, Secretarial & Clerical
- Full-time
- Opening on: May 1 2026
- Patient Access Services Nappi
- State of New York
- TH Staff Assistant 2, NSSL1
- 89465
- UUP (State University Professional Services Unit)
Job Summary:
Ensures smooth patient flow and proper registration for all services provided in Nappi including ambulatory clinic registration, lab, radiology, convenience care, and infusion procedures.
-Interviews patients to complete registration process to obtain demographics and financial information.
-Determines if patient is in need of an estimate based on current CMS No-Surprise Act requirements, informs patient of estimate, estimated out-of-pocket balance, offer to collect and/or offer payment plan or financial assistance. Copay collection.
-Registration WQ monitoring, quality review and support.
-Will act as a liaison between patients and internal departments
Minimum Qualifications:
Associates degree and two (2) years of related patient financial/insurance services experience in healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills required. Certified Health Access Associate (CHAA) required.**
**Candidates who do not currently possess CHAA will be required to obtain certification within 2 years of appointment**
Preferred Qualifications:
Experience working with a diverse patient population and efficient keyboarding skills preferred.
Work Days:
M-F Days
Message to Applicants:
This position was originally posted on August 5th, 2024. It was refreshed on 8/29/2024.
Recruitment Office: Human Resources