Hospital Patient Services Clerk 1 Syracuse New York United States 98c2e0bb 094c 447c 9b41 0e6e716375c2

State University of New York Upstate Medical University
State University of New York Upstate Medical University

Customer Service

Syracuse, NY, USA

USD 38,235-38,235 / year

Posted on May 15, 2026
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Hospital Patient Services Clerk 1

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: May 14 2026
  • Nursing-Peds Specialty Ctr
  • State of New York
  • Hospital Patient Services Clerk 1, SG007
  • 89197
  • CSEA - ASU (Administrative Services Unit)

Job Summary:

Provide clerical support to the department, performing all front desk functions as necessary. Duties include but not limited to patient registration in Epic, patient check in and check out, obtaining insurance cards, signatures on consent forms, and co-pay collection. OR Case scheduling which includes coordination of provider schedules, obtaining insurance authorizations, completing pre-surgical paperwork and consents and entering data into multiple scheduling systems. Obtain authorizations and schedule ancillary tests and procedures for patients, answer clinic phones, identify sort and file incoming chart documentation, be able to communicate effectively in order to transfer information as well as complete a variety of tasks within a given timeframe while maintaining patient confidentiality. New patient intake per department guidelines. Miscellaneous duties include mail and fax distribution and other clerical duties as required.

Minimum Qualifications:

The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program, Effective April 5th, 2023. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 1, SG07 title.

For consideration for this title, you must meet the following minimum qualifications:

One-year full-time clerical, secretarial or patient care experience in a healthcare setting.

Work Days:

Schedule based on a 37.5-hour work week. Monday - Friday 8am - 4pm

Message to Applicants:

Status: Permanent

Salary: $38,235

Recruitment Office: Human Resources

Apply now
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