Medical Office Assistant - OBGYN Office

State University of New York Upstate Medical University
State University of New York Upstate Medical University

Full-time

Syracuse, NY, USA

USD 21.5-27 / hour

Posted on Oct 2, 2026
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Medical Office Assistant (MOA) – OB/GYN Team

Upstate Community OBGYN and Midwifery is seeking a patient-centered, compassionate, dependable, and team oriented Medical Office Assistant to join our OB/GYN team.

In this role, you’ll be responsible for handling all front desk operations including answering phones, scheduling appointments, check-in and check-out, customer service, as well as providing support to the Practice by performing a variety of clerical tasks.

Position Highlights:

  • Schedule: Monday–Friday, 8:00 AM–4:30 PM (Closed for Lunch 12:00–1:00)
  • Pay: $21.50 - $27 per hour, based on experience
  • Sign-On Bonus: Available for qualified full-time candidates
  • Location: Upstate Community Hospital - 4900 Broad Rd, Syracuse NY
  • No Weekends
  • Paid Time Off: 4 weeks vacation with additional sick time

Note:

This position is with Upstate Community Medical, P.C. and is not a state position.

Your Day-to-Day:

  • Greet and assists all patients and visitors in a prompt, warm, courteous, and professional manner.
  • Complete patient check-in process according to office protocol
  • Answer incoming calls in a timely manner.
  • Schedule or reschedule appointments as needed.
  • Perform check-out duties to include scheduling of follow-up appointments
  • Complete a variety of clerical duties including but not limited to scanning or faxing records; opening, processing, and distributing mail; records processing; composing and disseminating letters/correspondence.
  • Ensure adherence to all HIPAA guidelines.
  • Obtain and maintain basic knowledge regarding different insurance coverages.
  • Respond promptly and accurately to requests for medical records.

Qualifications

  • High school degree or equivalent (required)
  • A minimum of one (1) year office experience in a medical office setting (preferred)
  • Epic experience (preferred)
  • Education or training in formal office procedures (preferred)
  • Basic medical terminology knowledge (preferred)
  • Knowledge of insurance policies and terminology (preferred)
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