Companies you'll love to work for
Search Central New York jobs and find the career you were made for
Spine Patient Representative
Syracuse Orthopedic Specialists, PC
USD 16.1-25.1 / hour
Posted on Jun 3, 2025
Work Week: Full Time - Monday through Friday 8:30 AM to 5:00 PM
This position will be working out of our Spine Center at 5719 Widewaters Parkway.
Job Responsibilities:
-
Exhibits a pleasant telephone voice and good people skills, professionalism.
-
Pleasantly services patient’s questions and appointment needs at check out, answers phones, and schedules patient’s appointments within SOS abiding by spine scheduling guidelines.
-
Work to include accurately inputting & updating patient demographic and insurance information that is attached to appointment, upon scheduling.
-
Prepare patient for a productive visit by informing them of necessary requirements for their appointment such as images, electronic check in, referral, insurance cards, records, etc.
-
Knowledge of Veradigm and Allscripts E.H.R a plus but not required.
-
Has ability to comprehend instructions, communicate well, pay attention to details and the capability of handling a busy day while maintaining a calm disposition.
-
Demonstrates excellent communication and customer service skills with referring provider offices, our Physicians, co-workers and patients.
-
Must be able to multitask and remain organized using proper grammar in task messages.
-
Properly schedules appointments with our providers timely, following spine guidelines.
-
Exhibits the ability to exercise good judgment, keeping in mind company policies and procedures when scheduling appointment and sending task messages.
-
Separates and sorts incoming faxes.
-
Represents SOS in a positive manner, abiding by CORE fundamentals.
-
Excellent communication and interaction skills required.
Learn More About the Benefits Working at SOS
Pay Range: $16.10 to $25.10