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Operations Specialist

Syracuse University

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Operations

Syracuse, NY, USA · North Syracuse, NY, USA

Posted on Jul 25, 2024

Posting Details

Job #	041106
Department Code	40001-1101
Department	Student Experience
Job Title	Operations Specialist
Location	Syracuse, NY
Pay Range	$60,450 - $64,000
Pay Determination	Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level	S5
FLSA Status	Exempt
Hours	Standard University business hours 8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer) Hours may vary based on operational needs.
Job Type	Full-time
Campus	Syracuse, NY
Unionized Position Code	Not Applicable
Job Description	The Operations Specialist will provide a high level of support role in fulfilling the budgetary and operational needs of the Student Experience division. Responsibilities of this position include continually reviewing and recommending improvements and operational efficiencies to the Budget Manager(s) and monitoring their implementation by providing guidance and oversight to staff, particularly to the departments within the Schine Student Center. Additionally, the position will coordinate with and assist the Budget Manager(s) in conducting monthly credit card reviews as well as daily direct payment reviews and approvals. This position requires strong organizational skills, mature judgement, and the proven ability to handle confidential and sensitive issues. The incumbent must use independent judgment and planning to relieve the Budget Manager(s) of many of their routine administrative tasks.
Education and Experience	Bachelor’s degree required. Must have experience in an office setting working with budgets; experience in higher education preferred.
Skills and Knowledge	This position requires a high level of customer service, strong attention to detail, and utmost discretion and confidentiality. Advanced knowledge of Microsoft Office, especially Excel. Experience with Adobe required. Must have strong organizational and analytical skills. Ability to research and gather data and information. A strong communication and receptive skills. Ability to manage multiple projects and prioritize tasks.
Responsibilities	Employ sound judgment and good decision-making to manage day-to-day departmental operations, processes, and procedures. Maintain a comprehensive understanding of departmental operations and transactions to effectively anticipate and forecast trends for communication to Budget Manger(s) and senior leadership. Continually review and recommend improvements to the Budget Manager(s)and monitor their implementation by providing guidance and oversight to staff. Support the Budget Manager(s) as the main point of contact for staff, staying informed about Division and University policies/activities and maintaining strong professional relationships across campus. Assist with the onboarding of new professional staff by providing guidance on operational and budgetary policies and procedures, both within the division and the university. Maintain accurate records of student employees. Train new hires on payroll timekeeping process and policies. Perform initial review of multiple financial transactions and documents, reviewing for accuracy, correct chart string, approvals, and necessary backup documentation. Prepare deposits as needed and assist with year-end closing of financial books and prepare for new fiscal year. Provide general budget oversight to ensure unit does not overspend on departmental budgets. Assist with departmental payroll, eprocurement approvals, assisting the Budget Managers with approving divisional credit cards each month. Serve as the backup in assisting with managing the virtual Schine Box Office platform, which includes handling event creation, fulfilling ticket count requests, and managing ticketing revenue. Support the division with operational and facilities management as required, which may include handling project requests, procurement requests, inventory management, and other related tasks. Perform monthly audits of departmental reconciliations to ensure the implementation of best practices and the adherence to sound internal controls are followed. Assist the Student Engagement office with monthly billing for events held in the Schine Student Center.
Physical Requirements	Not Applicable
Tools/Equipment	Not Applicable
Application Instructions	In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University	Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area	Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement	Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans	Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community	Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Quick Link	https://www.sujobopps.com/postings/105655
Job Posting Date	07/24/2024
Application Deadline
Full Consideration By
Job Category	Staff
Message to Applicants

Applicant Documents

Required Documents

Resume/CV
Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

* How did you first find out about this position?
- sujobopps.com (Syracuse University Online Employment website)
- Syracuse University HR Recruiter
- Virtual Career Fair (via NYS Department of Labor)
- SUNY EOC (Equal Opportunity Center)
- Women’s Opportunity Center
- Jubilee Homes
- Syracuse Northeast Community Center
- Interfaith Works
- JobPlus
- Syracuse.com
- Chronicle of Higher Education
- HigherEdJobs.com
- HERC (HERC Higher Ed Recruitment Consortium)
- InsideHigherEd.com
- Indeed.com
- DiverseEducation.com (Diverse Issues in Higher Education website)
- LinkedIn Job Posting
- Facebook
- Job Fair
- Search Firm
- Referred by an SU Employee
- Other
If "other", please describe how you first found out about this position.
(Open Ended Question)