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Assistant VP, Advancement Systems, Services, and Intelligence

Syracuse University

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Syracuse, NY, USA · North Syracuse, NY, USA

Posted on Aug 8, 2024

Posting Details

Job #	040906
Department Code	50413-7131
Department	Advancement and External Affairs
Job Title	Assistant VP, Advancement Systems, Services, and Intelligence
Location	Syracuse, NY
Pay Range	$150,000 - $200,000
Pay Determination	Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level	S7
FLSA Status	Exempt
Hours	Standard University business hours: 8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer) Hours may vary based on operational needs.
Job Type	Full-time
Campus	Syracuse, NY
Unionized Position Code	Not Applicable
Job Description	This role is a senior-level executive entrusted with defining and executing a transformative vision for advancement’s data and research strategies. This visionary leader balances innovation with precision to optimize our data and research resources to drive fundraising strategy, enhance donor engagement, and ensure data accuracy. S/he is responsible for overseeing the systems and procedures that facilitate the management of the University’s prospects and safeguards the integrity of the University’s constituent and prospect data. The AVP serves as the authority on AEA’s data structure and strategy as well as the administration and application development of the division’s CRM database. The AVP oversees advancement services, technical systems and services, constituent records, prospect research, prospect management, and fundraising intelligence. S/he drives the strategic evaluation of constituent and prospect programs, gift processing, technical support and digital platforms, and will direct all data and information analysis projects. The AVP leads, advises and collaborates with colleagues in units and central IT/digital transformation to ensure resources are optimized to grow a culture of increased philanthropy and volunteer leadership.
Education and Experience	Bachelor’s Degree required, Master’s Degree preferred. At least ten (10) years of experience in higher education development research or related field. Minimum of five (5) years of related management and supervisory experience. Demonstrated proficiency in relational database management/CRM use. Demonstrated experience and proficiency with research tools and data analytics, including internet sources and new research technologies. Demonstrated ability to manage complex requests, with multiple priorities and deliverables, in a short timeframe. A valid driver’s license is required.
Skills and Knowledge	Ability to manage and work with various personalities, building teamwork and collaboration to achieve goals. Progressive experience in data analytics, comprehensive biographical or genealogical research, and/or financial analysis. Experience leveraging predictive modeling preferred. Ability to manipulate, analyze and synthesize data using data warehousing and mining tools. Ability to foster a collaborative, customer-oriented working environment. Skill in developing and implementing new strategies and procedures. Familiarity with best practices and effective options for leading support departments in a fundraising environment. Ability to implement short and long-term goals while managing multiple projects, tasks, and deadlines. Excellent oral and written communication skills demonstrated by clear, concise, and persuasive writing, public speaking, and private discourse. Excellent interpersonal communication skills and demonstrated experience successfully working with persons from diverse backgrounds. Proven success working with high-level administrators and staff. Detail oriented with strong organizational skills, highly driven and results oriented. Ability to manage budget and negotiate with vendors on contract renewals, etc.
Responsibilities	Lead divisional information management and technology systems including business intelligence, prospect management, gift processing and their individual and collective reporting efforts. Cultivate a culture of data-driven decision-making by leveraging advanced data analytics to inform fundraising strategies, donor segmentation, and campaign planning. Lead, organize and support efforts to use data analytics, business intelligence reporting and visualizations to help inform fundraising strategies. Establish long /short term priorities for enterprise-wide analytics, systems, and divisional intelligence deployment. Oversee strategies and implementation for the maintenance, use, support, and development of Citrus (CRM), and other Advancement technologies. Design and implement forecasting and fundraising performance management tools, including the use of predictive analytics. Promote direction for the design, development and analyses gained from analyzing data using statistical and visualization tools including Microsoft Excel, SQL, Tableau, SSRS, and R. Oversee the usage, implementation, and training of Advancement-specific systems used to support advancement/ advancement communications/marketing and facilitate giving. Divisional Units Oversight: Participate in executive leadership team, providing insights into the outcomes and impact of initiatives, and demonstrating how precision and innovation jointly drive fundraising success. Oversee the production of high-quality research deliverables for senior university leadership and AEA fundraising staff. Ensure adherence to policies, procedures and processes for the handing and recording of all gifts and related data security protocols. Oversee strategies for the identification and engagement of high-capacity prospects, assignment of donors and prospects to gift officers and ability to track progress in Citrus. Capitalize on the existing and developing landscape of software resources and platforms for prospect identification, constituent data collection, gift processing, gift documentation and reporting. Lead the design, implementation, and management of systems for prospect identification by capitalizing on the existing and developing landscape of software resources and platforms. Participate in establishment of annual solicitation and fundraising goals, management pipeline and goal reporting. Staffing and Talent Management: Supervisory responsibility of advancement services, technical systems and services, constituent records, prospect research, prospect management, and fundraising intelligence, including 20+ staff members. Identify staffing needs and create areas of expertise and growth opportunities for staff. Cultivate a high-performing team. Develop and enforce performance metrics for managed teams by establishing departmental and individual employee goals and provide routine evaluations of progress toward these goals. Attend professional conferences and user group meetings and recommend changes and enhancements to the advancement systems and capabilities. Management and Budget: Leads the development and management of the budget for the Advancement Systems, Services, and Intelligence department and units, optimizing resource allocation for strategic impact and tangible results. Evaluate and negotiate terms for future software platforms, research resources, and constituent records systems. Maintain active relationships with product vendors and manage contractual relationships. Stay informed about product issues and developments. Other duties as assigned.
Physical Requirements	Not Applicable
Tools/Equipment	Not Applicable
Application Instructions	In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University	Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area	Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement	Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans	Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community	Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Quick Link	https://www.sujobopps.com/postings/104629
Job Posting Date	08/07/2024
Application Deadline
Full Consideration By
Job Category	Staff
Message to Applicants	Syracuse University is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students and community members. Women, military veterans, individuals with disabilities, and members of other traditionally underrepresented groups are encouraged to apply. Syracuse University is an equal opportunity employer, as well as a federal contractor required to take affirmative action on behalf of protected veterans.

Applicant Documents

Required Documents

Resume/CV
Cover Letter

Optional Documents

Supplemental Questions

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* How did you first find out about this position?
- sujobopps.com (Syracuse University Online Employment website)
- Syracuse University HR Recruiter
- Virtual Career Fair (via NYS Department of Labor)
- SUNY EOC (Equal Opportunity Center)
- Women’s Opportunity Center
- Jubilee Homes
- Syracuse Northeast Community Center
- Interfaith Works
- JobPlus
- Syracuse.com
- Chronicle of Higher Education
- HigherEdJobs.com
- HERC (HERC Higher Ed Recruitment Consortium)
- InsideHigherEd.com
- Indeed.com
- DiverseEducation.com (Diverse Issues in Higher Education website)
- LinkedIn Job Posting
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- Search Firm
- Referred by an SU Employee
- Other
* If "other", please describe how you first found out about this position.
(Open Ended Question)