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Manager of Multimedia

Syracuse University

Marketing & Communications

Syracuse, NY, USA · North Syracuse, NY, USA

Posted on Oct 19, 2024

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Posting Details

Job #	041001
Department Code	24003-1151
Department	Marketing
Job Title	Manager of Multimedia
Location	Syracuse, NY
Pay Range	$60,450 - $90,000
Pay Determination	Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level	S5
FLSA Status	Exempt
Hours	Standard University business hours: 8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer) Hours may vary based on operational needs to include evening and/or weekend assignments
Job Type	Full-time
Campus	Syracuse, NY
Unionized Position Code	Not Applicable
Job Description	The Manager of Multimedia serves as a key leader within Syracuse University’s creative team and a key liaison to the digital team. The Manager of Multimedia oversees a team of digital content creators (shooters/editors) and works closely with the managers of video and photography to assign additional resources as needed (motion graphic designers, producers, photographers, videographers, editors). This role is responsible for capturing/editing video & photography, as well as working with the executive director of Multimedia on process and deliverables, and ensuring alignment with broader strategic goals. The Manager is responsible for day-to-day oversight of a multimedia team skilled in photography and video production, with a focus on producing timely/relevant digital content. The Manager works in lockstep with the content/digital teams to bring to life, in compelling ways, multimedia stories/content related to people, activities, and information that is relevant to key audiences. Responsible for stewarding the Syracuse University brand by bringing it to life through effective, compelling and consistent multimedia storytelling and content generation that aims to galvanize target audience in service of advancing University goals and priorities.
Education and Experience	· A bachelor’s degree and a minimum of 8 years of experience developing strategic creative, multimedia programs. A minimum of 2 years leading teams or serving in a supervisory role. Portfolio to demonstrate multimedia excellence as part of broader campaigns that yielded tangible results. Showcasing competitive expertise in video production. Proven experience in managing multimedia teams and projects in a fast-paced environment. Strong understanding of multimedia production processes. Strong creative portfolio Excellent communication and leadership skills.
Skills and Knowledge	Understands multimedia delivery across multiple mediums and the impact of how to deliver multimedia project across mobile, digital and other platforms. Dynamic, contemporary modern marketer with deep experience in multimedia production and storytelling, scriptwriting, multichannel marketing. Portfolio to demonstrate multimedia excellence as part of broader campaigns that yielded tangible results. Significant experience and technical understanding shooting, editing and archiving systems and approaches. Outstanding written and verbal communication skills, ability to communicate effectively with leadership, supervisors, colleagues, and media. Must have strong interpersonal skills. Must move with urgency and be able to manage multiple projects simultaneously. A team player. Works collaboratively with diverse groups inside and outside of the University. Experience working in a team-centric operation. Outstanding communication and organizational skills are necessary. This individual must be able to work well with an exceptionally wide range of people including senior executive and administrative staff; deans, faculty; students; media representatives; volunteers and other employees. Calm under pressure. Can manage stressful situations in a solution-oriented way with a positive attitude. Must also have the ability to oversee and execute multiple projects simultaneously while working effectively under the pressure of last minute deadlines and changing priorities. Is proactive and takes initiative. Functions effectively, both independently and as a member of a team, with a willingness to assist with routine and last minute projects. Demonstrate creativity for unique series-driven approaches to a variety of topics, platforms and audiences Understanding of digital media platforms and social media Requires intermediate to advanced knowledge of video post-production related software including, but not limited to Adobe Premiere, After Effects, Illustrator, and Photoshop Skills of Writing and Producing for online audiences Working knowledge of asset management systems, Excel, Word, Outlook Close visual acuity to perform tasks related the production of content Ability to perceive the nature of sounds at normal speaking levels with or without correction Frequently moves Audio/Visual equipment across campus to various sites and for events; ability to move, lift, set up and break down photography and videography equipment. Ability to lift 25-50 lbs. repeatedly at multiple assignments. Flexibility and ability to position oneself to shoot a variety of images. Photo/video shoots may require standing, sitting, and kneeling for 4-8 hours.
Responsibilities	Manages day-to-day operation of multimedia team, ensuring creative output brings the brand to life in meaningful and dynamic ways to advance the brand and organizational goals. Well versed in modern marketing trends and practices. Understands and can lead team to leverage multimedia to advance digital and content marketing programs. Works in deep collaboration with other leaders to move content strategies forward by assigning teams to move story ideas from concept through completion in a timely and effective way. Works to ensure storytelling is strategically oriented, coordinated and effective at achieving stated goals. Guides teams working on higher-end productions as well as daily quick-turn content. Trouble-shoots and removes obstacles to ensure timely and relevant content to go to market on our channels. Ensure brand strategy is brought to life effectively and consistently. Provides review and sign off on pieces, presents some pieces for review to senior leadership. Provides creative leadership within group and across teams. Serve as a hands-on leader, actively involved in all stages of video production, editing, and post-production. Provides structure and guidance. Works effectively with Creative Directors and other channel leads, by contributing creative ideas and ultimately activating the team to ensure alignment with strategic priorities and deliver effective multimedia content on budget and schedule. Works with ED of Multimedia to build and effectively implement strategic and operational plan for multimedia area. Understands technological needs and helps implement effective workflow within team, tied to Workfront and other teams within the Division. Streamlines process and puts in place successful infrastructure, particularly related to “quick turn” projects. Ensures product is delivered on time and on budget. Is an effective communicator. The Manager is excellent at project planning, and trouble-shooting to ensure teams of shooters and editors are nimble, resourceful and agile in moving dozens of projects with speed from concept through completion. Partners with Director of Marketing Technology to put in place and leverage modern technology solutions and hardware inventory management. Responsible for ensuring systems allow for appropriate digitizing, archiving and logging of multimedia content so it is searchable and well maintained. Tracks impact/engagement measures to guide creative decision making. Shapes best-in-class creative culture, mentoring talent and facilitation of career growth. Other duties as assigned.
Physical Requirements	Not Applicable
Tools/Equipment	Not Applicable
Application Instructions	In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University	Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area	Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement	Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans	Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community	Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Quick Link	https://www.sujobopps.com/postings/105081
Job Posting Date	10/10/2024
Application Deadline
Full Consideration By
Job Category	Staff
Message to Applicants

Applicant Documents

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Cover Letter
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Portfolio Website URL

Supplemental Questions

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* How did you first find out about this position?
- sujobopps.com (Syracuse University Online Employment website)
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- Women’s Opportunity Center
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- Syracuse Northeast Community Center
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- Chronicle of Higher Education
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- InsideHigherEd.com
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* If "other", please describe how you first found out about this position.
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Manager of Multimedia

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