Job #	038989
Department Code	31060-1050
Department	Campus Facilities Administration and Services
Job Title	Functional Systems Specialist
Location	Syracuse, NY
Pay Range	$60,450 - $63,000
Pay Determination	Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level	S4
FLSA Status	Exempt
Hours	Standard University business hours 8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer) Hours may vary based on operational needs.
Job Type	Full-time
Campus	Syracuse, NY
Unionized Position Code	Not Applicable
Job Description	The Functional Systems Specialist acts as a bridge between the business and technical teams. The Functional Systems Specialist must have a strength in gathering requirements, communication, and documenting end-user requirements. Facilities Services is implementing a new cloud-based system for maintenance management and this role will be responsible for the upkeep of that system; working with the users of the system to ensure they are able to effectively do their job. This position will maintain security, debug system issues, work with the vendor to resolve any issues, create simple end-user reports, monitor data integrity reports, monitor system interfaces, answer end-user questions, and deliver end-user training.
Education and Experience	Bachelor’s Degree or equivalent combination of education and experience.
Skills and Knowledge	Knowledge of IBM Maximo or another CMMS is preferred. Knowledge of cloud-based software solutions is preferred. Proficiency in Microsoft Office Word, Access, Excel, PowerPoint, Visio is required. Proficiency in a reporting tool is required. In-depth knowledge of work order management concepts is preferred. Strong organizational and interpersonal skills and attention to detail are required. Good communication skills and ability to interact with diverse group of constituents is required.
Responsibilities	Provides end-user help and on-going training. Debug any system issues and work with vendor to resolve in a timely manner. Maintains and audits system security and acts as the data steward to maintain data integrity. Accountable for performance and results of the Maintenance system. Performs testing of update releases and new functionality. Responsible to maintain test scripts and ensure that all end-user functionality is tested to ensure minimal production defects. Creates and analyzes standard and ad-hoc queries and reports.
Physical Requirements
Tools/Equipment
Application Instructions	In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University	Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area	Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement	Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans	Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community	Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Quick Link	https://www.sujobopps.com/postings/95860
Job Posting Date	03/09/2023
Application Deadline
Full Consideration By
Job Category	Staff
Message to Applicants

Applicant Documents

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