Academic Services Coordinator

Syracuse University
Syracuse University

Administration · Full-time

USD 28.8-28.8 / hour

Posted on Sep 12, 2026
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Posting Details

Posting Details
Job # 043105
Department Code 22801-7171
Department Syracuse Abroad
Job Title Academic Services Coordinator
Location Syracuse, NY
Campus Syracuse, NY
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range $28.80/Hour
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level S4
FLSA Status Non-exempt
Hours
Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.
Job Type Full-time
Unionized Position Code Not Applicable
Job Description
Working closely with the Assistant Director of Curriculum and Academic Services, the Coordinator, oversees registration and academic support for a minimum of two Syracuse Abroad overseas centers, including creating academic calendars, developing and distributing academic information to students, updating course fee sheets, and providing registration instructions. The position also coordinates and manages online registration for designated Center(s) and updates the academic sections of the Syracuse Abroad website. The coordinator further processes new course approvals, coordinates early and mid-semester progress reports and course regularization. The position serves as the main day-to-day academic contact for students (and parents) at selected study abroad centers. In addition, the coordinator plays a central role in safeguarding the academic integrity and student experience of Syracuse Abroad programs.
Education and Experience
  • Bachelor’s degree required.
  • Knowledge of SU PeopleSoft and other systems strongly preferred.
  • Familiarity with academic programs of Syracuse University Schools and Colleges helpful.
  • Excellent time management, communication (written and oral) skills, and intercultural awareness/sensitivity required.
Skills and Knowledge
  • Use of PeopleSoft systems, OrangeSUccess advising tool, Terra Dotta/OrangeAbroad application portal, Qualtrics, proficiency in Microsoft Office products (especially Word and Excel) and basic website updates.
  • Familiarity with learning management system (Blackboard).
  • Requires high level of attention to detail and independent judgement/reasoning
Responsibilities
  • Oversees registration and academic support for a minimum of two Syracuse Abroad overseas centers: creates academic calendars, develops and distributes academic information to students, updates course fee sheets, and provides registration instructions. The position also coordinates and manages online registration for designated Syracuse Abroad Center(s).
  • Processes new course approvals, course regularizations and coordinates early and mid-semester progress reports.
  • Drives data-informed decision-making by generating and analyzing academic queries and reports; ensures the accuracy and quality of academic content across Syracuse Abroad publications and digital platforms, including academic sections of the Syracuse Abroad website.
  • Serves as a trusted, professional point of contact for Syracuse Abroad in all communications with students, parents, and key study abroad partners, upholding the institution’s standards and reputation.
  • Communicates academic updates and other information to advising teams within Syracuse University and at partner schools: serves as a day-to-day point of contact regarding individual students, helps organize and participates in advisor workshops/meetings, and shares pertinent information on the Syracuse Abroad academic advising listserv.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link https://www.sujobopps.com/postings/114511
Job Posting Date 09/11/2026
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first find out about this position?
    • sujobopps.com (Syracuse University Online Employment website)
    • Syracuse University HR Recruiter
    • Virtual Career Fair (via NYS Department of Labor)
    • SUNY EOC (Equal Opportunity Center)
    • Women’s Opportunity Center
    • Jubilee Homes
    • Syracuse Northeast Community Center
    • Interfaith Works
    • JobPlus
    • Syracuse.com
    • Chronicle of Higher Education
    • HigherEdJobs.com
    • HERC (HERC Higher Ed Recruitment Consortium)
    • InsideHigherEd.com
    • Indeed.com
    • DiverseEducation.com (Diverse Issues in Higher Education website)
    • LinkedIn Job Posting
    • Facebook
    • Job Fair
    • Search Firm
    • Referred by an SU Employee
    • Other
  2. * If "other", please describe how you first found out about this position.

    (Open Ended Question)

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