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Customer Service

Ithaca, NY, USA

For generations, Tompkins has helped the communities we serve thrive and grow. As a community-based financial institution, we consider it our duty to provide innovative financial solutions for local families and businesses as they navigate their financial journeys. Whether you’re a first-time homebuyer hoping to put down roots, or an entrepreneur looking to grow your business, Tompkins is here for you every step of the way.

Looking back, we’ve served our communities since 1836, and we’ve evolved over time to better serve those who need us most. Our longevity gives us our strength, but adapting to the ever-changing landscape allows us to continue to innovate and grow for the betterment of our customers, our company, and our community. When four community banks across New York State and Pennsylvania came together to form the Tompkins family of banks, we realized we were on to something special. For many years, Tompkins Trust Company, Tompkins Bank of Castile, Tompkins Mahopac Bank, and Tompkins Vist Bank operated independently as separately chartered financial institutions, while benefiting from the strength of a shared vision and mission. Now, we’ve come together as one, and we have our customers and communities to thank for helping us reach this next step in our journey.

From our rich history comes an innovative vision – a community bank with local ties and leadership, but with broad financial capabilities and strength. Our team members understand the significance of local decision-making, leadership, and philanthropy but have the tools and resources necessary to provide innovative products and services to local families and businesses. It’s the best of both worlds.

Northwest Ithaca, NY, USA

Tompkins Community Bank

Commercial Banking Relationship Manager- Central NY

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Commercial Banking Relationship Manager- Central NY