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Operations Coordinator
WestRock
Administration, Operations
Syracuse, NY, USA
USD 121,875-203,125 / year
Posted on Dec 13, 2025
General Information
Job ID
ATR56998
Posting Job Title
Operations Coordinator
Locations
NY Syracuse
Employment Type
Full Time
Date Posted
12-Dec-2025
Relocation Support
Yes
Description & Requirements
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
The Opportunity:
The Operations Coordinator will lead both operational and strategic projects for the Solvay mill incorporating the mill’s culture of team concept.
Roles and Responsibilities:
• Responsible for the safety, operation, quality, personnel training, and the maintenance of all associated equipment. Conducts/schedules training and ensures guidelines/policies are adhered to. This position reports to the Operations Manager.
• Supervises the daily functions of the Shift Team Coordinators and their teams using our mill’s team concept systems.
• Development of STCs’ and LTCs’ along with review of monthly scorecard, development of action plans, reporting, accountability, and staffing.
• Partners with HR to develop and maintain LTC training modules.
• Partners with HR to develop and maintain STC training modules.
• Helps troubleshoot problems on machines.
• Monitors and helps to enforce safety policies and promotes safety engagement.
• Conducts training of the workforce as needed and ensures compliance with company policy.
• Functions as a leader on numerous mill committees to improve training, peer promotion, safety, policies, etc.
• Functions as the lead in implementing strategic mill projects (DMS, DMSI, HOP).
• Responsible for ordering and maintaining certain employee supplies to support the operations teams.
• Support the operation and troubleshooting of processes throughout the mill.
• Support the business units during annual outages and capital upgrades.
• Owner of the Daily Management System (DMS).
• Owner of electronic rounds system (DMSI).
• Conduct segments in new hire orientations and training classes as needed.
• Approve timecards in our payroll system.
• Support of BUL’s/BUS’s/Operations Manager for short term vacancies.
• On Call rotation for weekend duty.
• Manage to the budget and have budget input.
• Facilitates and shows leadership in Production Training Advisory Committee. Also, works with STCs’ and this committee to ensure training plan compliance and effectiveness.
• Facilitates and shows leadership in Peer Promotion Committee.
• ISO knowledge.
• Implement systems to sustain performance.
• Knowledgeable on all areas of the mill – Stock prep, Paper machines, Water and Wastewater treatment, Boilers, Logistics, Enterprise Asset Mgmt. specifically work ID and control.
What You Need:
Education:
BS degree in a related field such as Chemical Engineering, Mechanical Engineering, or Pulp and Paper Science or High School Diploma.
Experience:
Minimum of 7 years in the pulp and paper industry. Experience across multiple paper mills is preferred.
Essential Requirements:
• Demonstrated leadership skills (safety, quality, cost, production).
• Excellent interpersonal, communications, and collaboration skills.
• Must have strong technical skills and analytical problem-solving ability.
• Able to handle multiple priorities.
• Leadership skills are essential as well as a strong customer-focused quality mindset.
• Computer and Windows literate, PI capability a plus.
Physical Requirements:
• Sitting, standing, and walking for extended periods of time.
• Dexterity of hands and fingers to operate assigned equipment and a computer keyboard.
• Reaching overhead and above shoulders to retrieve files and materials.
• The employee must occasionally lift and/or move up to 50 lbs.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
The salary range for this position is $121,875.00 - $203,125.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 10 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education. To learn more about this posting, please contact your recruiter during the hiring process. You may apply online at Smurfit Westrock External Careers and the application window is expected to close by 01-Feb-2026.