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Gaming Technician-Turning Stone
Oneida Indian Nation/Turning Stone Casino
USD 21-21 / hour
Posted on Nov 15, 2025
Job Requirements
Work Experience
Benefits
Starting Pay Rate $21.00 hourly
Sunrise Shift
Are you ready to dive into a world of high-tech fun and excitement? As a Gaming Technician, you'll be the go-to hero for keeping the action going! From repairing and upgrading gaming terminals to configuring kiosks, keno devices, and even table games with computer interfaces—you’ll make sure the thrill never stops. If you’re passionate about technology and love working in a fast-paced, dynamic environment, this is your chance to join the ultimate game-changing team.
What does a Gaming Technician do?
- Consistently provides customer satisfaction through technical support of end users by responding to and following up on support calls (routed by phone, email, radio, and face to face), work requests, and project tasks
- Performs repairs, conduct maintenance and upgrades, installments and configurations of all gaming devices including, but not limited to: gaming terminals, kiosks, keno devices, bingo devices, and table games with computer interfaces. Will utilizes all available tools and utilities for solving user issues.
- Performs routine preventative maintenance on all equipment per the Gaming Technician maintenance schedule, with assistance from Senior Level Gaming Technician as necessary.
Work Experience
Key attributes we're seeking as a Gaming Technician:
- An Associate degree in Computer Science or other related technical field and/or minimum equivalent experience of three years working in an IT environment.
- Working knowledge of Microsoft Office, Windows Operating Systems, and basic networking concepts. Must be comfortable supporting command line controls and various operating systems.
- Ability to conduct basic troubleshooting of electronics; must be able to diagnose and analyze technical problems.
- Being comfortable using power and hand tools such as crimpers, drills, soldering irons, saws, screwdrivers, multi meters and wrenches.
- Must possess a valid Driver’s License
- Ability to stand/walk for long periods of time and lift up to 100 pounds.
What we value:
- Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
- Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
- Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Benefits
Why choose Turning Stone Resort Casino?
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
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