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Hospitality & Operations Intern at The Cove
Oneida Indian Nation/Turning Stone Casino
Operations
Posted on Nov 18, 2025
Job Requirements
Work Experience
Benefits
The Cove at Sylvan Beach is a premier vacation rental community on Oneida Lake, NY, offering weeklong stays that embrace the lakeside lifestyle. This internship provides hands-on experience in hospitality, operations, and guest services in a dynamic resort setting. Interns will develop leadership, communication, and problem-solving skills while gaining exposure to the daily operations of The Cove, including guest relations, property management, and recreational services.
Responsibilities:
- Resort Operations & Team Support
- Guest Services & Customer Experience
- Property & Facilities Management
- Retail & Financial Operations
- Training & Leadership Development
Educational Focus:
The Cove Hospitality & Operations Internship Program is designed to provide students and recent graduates with a comprehensive learning experience in hospitality and resort management. Through hands-on training, interns will develop essential skills in guest services, property operations, and recreation management while gaining a deeper understanding of the day-to-day functions of a premier vacation rental community. The program emphasizes leadership, problem-solving, and teamwork, preparing interns for future careers in hospitality, tourism, and business operations. By working closely with experienced professionals, interns will apply classroom knowledge in a real-world setting, enhancing their ability to manage resort logistics, ensure high service standards, and create exceptional guest experiences at The Cove at Sylvan Beach.
Work Experience
Qualifications:
- Currently enrolled in or recently graduated from a hospitality, business, or related program.
- Strong communication and organizational skills.
- Ability to multitask and adapt to a fast-paced environment.
- Passion for guest service and teamwork.
- Ability to return and work Labor Day Weekend.
Benefits
What you’ll Gain:
By the end of the internship, participants will have a strong foundation in retail marketing principles, practical experience with marketing tools, and valuable industry insights to prepare them for a successful career in marketing, branding, or customer engagement.
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!