Job Requirements Starting Pay Range: $56,970 - $70,000 yearly
Day/Swing Shift
As a Restaurant Manager, you’ll lead the guest experience in our Forbes 4-Star restaurant—where exceptional service, exquisite cuisine, and refined hospitality come together. You’ll guide a talented team, uphold luxury standards, and ensure every visit feels unforgettable.
What does a Restaurant Manager do?
- Responsible for the overall management and maintenance of service levels for assigned restaurant.
- Networks with other departments as necessary to ensure effective operation of the restaurant.
- Ensures that all employees within the assigned area are properly trained in the performance of their job duties and establishes accountability for maintaining the highest service standards.
- Establishes and maintains effective department procedures and controls and ensures compliance among all employees.
- Effectively manages staffing levels and scheduling to match coverage to projected business volume. Manages labor costs and demonstrates scheduling practices that are fair to staff. Follows staff replacement procedures.
- Prepares budgets, operating forecasts, variance reports and other required departmental reports.
- Ensures that all areas of the restaurant are appropriately staffed during meal periods and in accordance with business volume.
- Ensures proper sanitation procedures are in place and are maintained at established levels. Ensures all equipment, furniture and fixtures are maintained in clean, working order.
- Ensures that all guests are seated and served in a timely fashion and staff consistently demonstrates warm, friendly, efficient and courteous guest service.
- Ensures fine dining techniques are practiced at all times within the restaurant.
- Demonstrates extensive knowledge in wine selection and ensures the wine list is in keeping with the menu and recent trends.
- Takes responsibility for consistently meeting revenue and profitability goals.
- Effectively develops and adheres to annual department budget.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Work Experience To be successful as a Restaurant Manager, you'll need:
- A four-year degree in Food and Beverage management, hospitality management or equivalent combination of education and experience required.
- At least 5 years fine dining experience.
- Must have extensive wine knowledge.
- Previous experience in Food & Beverage Operations.
- At least 5 years Food and Beverage management experience.
- Outstanding interpersonal communications skills.
- Ability to stand/walk for long periods of time and lift up to 10 pounds.
What we value:
- Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
- Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
- Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Benefits Why choose Turning Stone Resort Casino?
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!