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RV Park Front Desk Clerk
Oneida Indian Nation/Turning Stone Casino
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Verona, NY, USA
USD 17-17 / hour
Posted on Feb 25, 2026
Job Requirements
Work Experience
Benefits
Starting Pay Rate: $17.00 hourly
Become an integral part of our team as an RV Park Front Desk Clerk. Your role encompasses a range of responsibilities, including greeting guests, conducting tours, managing phone communications, and contributing to the efficient operation of our Retail shop. Your adaptability and commitment to excellence in these duties are key to the seamless functioning of our business. Join us and play a crucial role in delivering exceptional service to our guests while contributing to the overall success of our establishment.
What you will do as a RV Park Front Desk Clerk:
- Consistently makes sure guest signs and initials paperwork properly and attaches all pertinent information to the registration card.
- Ensures all procedures are followed when checking guests into and out of the RV park.
- Effectively answers any guest questions. Consistently directs guests to proper areas for answers to questions. Consistently follows through on guest issues to get them resolved.
- Maintains thorough knowledge of the reservations system. Processes guest transactions with minimal error. Consistently uses proper group, source, and reason codes.
- Promptly answers telephone calls to the RV Park Front Desk.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Work Experience
To be successful as a RV Park Front Desk Clerk, you'll need:
- 1+ years’ experience in reception work.
- Excellent communication and computer skills.
- Guest Service experience preferred.
What we value:
- Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
- Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
- Empowerment – We believe in our team members. With learning opportunities, career growth potential, and recognition of outstanding performance, we encourage our team to take pride in their work.
Benefits
Why choose Turning Stone Enterprises?
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
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